Return / Exchange Request
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Did you order the wrong parts? We'll exchange them for you.
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Was a part damaged or lost in transit? We'll replace it.
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Change your mind about your purchase? We'll take back uninstalled parts in their original packaging for a refund.
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For returns within 30 days of purchase, Shock Surplus will handle your return shipping cost.
To get your return process started immediately, and to get your prepaid shipping label emailed to you, please complete the following form, and a member of the Shock Surplus Customer Support Team will get back to you within 1 business day.