Shock Service
Our shock service aims to make it as painless as possible to refresh your ride. We specialize in rebuilds of off-the-shelf parts. We currently do not do custom valving or tuning.
Why Service Your Shocks?
Your high performance dampers have the ability to adapt and last the lifetime of the vehicle. The design behind these shocks provides accessibility to the components, seals, oil, shafts - all of these components can be (and should be) replaced. Over time seals start to break down from heat cycles, or from pitted shafts that wear at the seals, causing oil and gas leak...
During service, you also have the chance to adapt the ride characteristics of the shock itself by tuning the different ride zones the shock goes through. Is daily driving too firm? Does the vehicle get too sloppy and loose under heavy loads? Do you not care about off-road performance anymore and just want a pillowy daily drive? All those points can be addressed with a new tune to the shocks.
Pricing
Service (Fox, King, Icon, Bilstein) |
Price |
| 2.0 Shock Rebuild | $150 |
| 2.0 Reservoir Shock Rebuild | $150 |
| 2.5 Shock Rebuild | $200 |
| 2.5 Internal Bypass Shock Rebuild | $250 |
| 3.0 Internal/External Bypass Shock Rebuild | $275 |
| OEM Raptor Live Valve Coilovers and/or Shocks | $275 |
| OEM Raptor Non-Live Valve Coilovers and/or Shocks | $250 |
| OEM TRD Pro Coilovers and/or Shocks | $250 |
| OEM Jeep Mohave Shocks | $200 |
| Fox 2.5 DSC Adjuster Upgrade | $400 |
| Fox 2.0 LSC Adjuster Upgrade | $175 |
| King 2.5 CD Adjuster Upgrade | $400 |
| Cleaning Fee | $25 |
| SDI E-Clik Reservoir Retrofit | $2500 |
What You Get
Transparency
- Notification when we receive your shocks, and checking them into our service department
- Video recorded inspection of the parts received
- Pictures of final product packaged for shipment
- Notification of outbound shipment
Accurate Turnaround Time
We aim for a 72-hr turnaround (Monday to Friday) from the time of receipt to the completed service and shipping of your package.
Service times are fluid, and we aim to give you as precise a timeline for service as we can. This will be based on the customer’s location, speed of shipment to Shock Surplus, and accurate representation of shock-condition.
Issues such as pitted shafts, busted hoses, bearing problems, etc. will have an impact on service, as those need to be ordered if not already in the statement of work between Shock Surplus and the customer.
Service Guarantee
One-year service warranty on all shock service (shaft refinishing required).
Shipping requirements
- The customer is responsible for shipping cost to and from Shock Surplus (discounted rates available)
- A cleaning fee of $25 will be applied for shocks that are very dirty. Ship your shocks back to us without springs. If you must ship the shocks back to us with springs, we charge $25 per coilover / shocks to remove the springs before we can service the shocks.
- We will re-use your packaging to ship the shocks back to you. We recommend using a heavy duty package or plastic crate, which eliminates the chance of fallout and damage in transit. Please use a package large enough for the shocks to be shipped back fully extended.
Fine Print
- Shock Surplus is not responsible for any contents that go missing during transit to our facility. We can and will send an invoice for missing hardware that needs to be replaced.
- A total fall-out where one or more shocks goes missing is the responsibility of the shipper, and a carrier (UPS, Fedex, DHL) insurance claim is likely.
We dive into a Fox 2.5 Factory series rebuild. These are different than the newer Performance Elite versions, the seal head is different, and the seal pack to rebuild is different.
Remove, Rebuild, Restore, Reinstall. For local Southern California customers, get in and get out with our Same Day Shock Service.
All 4 corners got new oil and seals, but one of the rears needed some extra help. The customer had no idea why only this side was so bad, any guesses?
Submit your information to schedule an appointment: