Bilstein Aftermarket Warranty

Bilstein provides limited warranty coverage for eligible aftermarket products purchased in North America from an authorized Bilstein distributor. The warranty period depends on the Bilstein product series listed below.

• Coverage applies only to the original purchaser.
• Original proof of purchase is required.
• Coverage begins on the purchase or invoice date, whichever is earlier.
• The warranty cannot be transferred to another owner.

Limited Lifetime Warranty

Eligible products are covered against qualifying defects in materials or workmanship for as long as the original purchaser owns the product.

• B12 Pro-Kit, Pro-Lift Kit, Special, and Sportline
• B3 OE Replacement Air
• B4 OE Replacement, Air, DampMatic, DampTronic, and Steering Damper
• B6, B6 Steering Damper, and B6 4600
• B6 4600 Air and Steering Damper
• B6 Camper and B6 Camper Advanced DampMatic
• B6 Performance and B6 Performance DampTronic
• B8 5100, Ride Height Adjustable, Steering Damper, and Dual Steering Damper Kit
• B8 5100 Leveling Kit and Lift Kit
• B8 5112, B8 6100, B8 6100 Ride Height Adjustable, and B8 6112
• B8 Control Arms, B8 Performance Plus, B8 Performance Plus DampTronic, and B8 TerraSport

Limited 5-Year Warranty

The following products are covered against qualifying defects in materials or workmanship for five years:

• B14 PSS
• B16 DampTronic, iRC, PSS9, and PSS10
• EVO S, EVO SE, EVO T1, and EVO T2

Limited 2-Year Warranty

The following products are covered against qualifying defects in materials or workmanship for two years:

• B1 OE Replacement Air
• B8 5160, B8 5160 Classic, and B8 5162
• B8 8100 and B8 8100 Bypass
• B8 8100 DSA
• B8 8100 ZoneControl C DSA+ and ZoneControl CR DSA+
• B8 8100 ZoneControl R and ZoneControl R DSA
• B8 8112 ZoneControl CR, CR DSA, and CR DSA+

Limited 90-Day Warranty

The following competition, motorsports, component, and specialty products are covered against qualifying defects for 90 days:

• AK Series
• AS2 Series and AS2-R Series
• ASM Series
• B1 Components, B1 iRC, and B1 OE Replacement
• B8 5125, B8 5165, B8 5165 Classic, and B8 8125
• Bilstein Clubsport
• Black Hawk Powersports
• CA4 Series and Drag Series
• EM46 Series and EVO R
• G Series
• M 7100 and M 7100 Coilover
• M 7100 Classic and M 7100 Classic Coilover
• M 9100 Bump Stop
• M 9200 Bypass, Coil Carrier, and Coilover
• SL Series, SLS Series, and SLS-M Series
• SMX Series
• SN2 Series, SNS2 Series, and SNS2 Series BV
• SS4 Series, SZ Series, and XVA Series

What the Warranty Covers

Bilstein's warranty covers eligible manufacturing defects in materials or workmanship during the applicable warranty period.

• Bilstein will evaluate the returned product before approving a claim.
• An approved product may be repaired or replaced at Bilstein's discretion.
• Repairing or replacing a product does not restart or extend its original warranty period.
• Bilstein's responsibility will not exceed the original amount paid for the defective product.

What Is Not Covered

The warranty does not cover normal wear, incorrect use, installation problems, cosmetic conditions, or damage caused by outside factors.

• Normal wear or gradual loss of performance
• Wear to dust boots, mounting hardware, rubber bushings, ball joints, or heim joints
• Improper installation, removal, fastener torque, or use of impact tools
• Products that have been altered or installed with non-OE components
• Products installed on vehicles not listed in Bilstein's application catalog
• Ride-quality preference or dissatisfaction
• Corrosion, surface finish, coating, or cosmetic appearance
• Road hazards, debris impacts, collisions, or severe environmental conditions
• Racing or competitive driving on-road or off-road
• Damage caused by natural disasters or other acts of God

Products Not Covered by This Policy

• Original-equipment products sold to or distributed through a vehicle manufacturer
• Products purchased from a distributor outside the United States, Canada, Mexico, or Puerto Rico
• Products that are not listed in Bilstein's current warranty chart, unless Bilstein confirms coverage

For an unlisted product or a purchase made outside North America, contact the original seller or Bilstein before submitting a claim.

How to File a Warranty Claim

• Contact the original authorized Bilstein dealer or distributor first.
• If the original seller is no longer in business, contact Bilstein Warranty Support.
• Confirm eligibility and obtain a Warranty Evaluation Form before shipping anything.
• Include the completed form and original proof of purchase with the returned product.
• Wait for Bilstein to inspect the product and provide its decision and next steps.

Products shipped without prior authorization or the required evaluation form may not be accepted.

Shipping Instructions

The customer is responsible for safely packaging and shipping the product to Bilstein.

• Use a trackable shipping method and consider requiring a delivery signature.
• Bilstein is not responsible for packages lost or damaged during shipping.
• Cash-on-delivery shipments are not accepted.
• Do not ship shock absorbers with loaded springs installed.
• Do not clean oil from a leaking shock before inspection.
• Place leaking products in a sealed plastic bag before packaging.
• Customs, tariffs, handling fees, and other international shipping costs are not covered.

Costs Not Covered

Bilstein's warranty remedy is limited to an approved repair or replacement of the eligible product.

• Labor, removal, or installation charges
• Alignment or related service expenses
• Vehicle downtime or loss of use
• Lost income, profits, or business interruption
• Shipping, customs, tariffs, or handling charges
• Incidental, indirect, or consequential expenses or damages

Some states do not allow certain warranty limitations, so additional consumer rights may apply.

Bilstein Warranty Support

Contact the original seller before beginning a claim. If additional assistance is required, contact Bilstein Warranty Support before returning the product.

• Email: warranty@bilsteinus.com
• Phone: 800-537-1085
• Official support: bilstein.com/en-us/contact/