Monroe

Magnum OE Replacement Shocks

34761
$59.99

In Stock

Estimated Delivery in 3-7 business days

Monroe

Magnum OE Replacement Shocks

34761
$59.99

In Stock

Estimated Delivery in 3-7 business days

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
Got Questions?
Our experts are here to help!
Part Numbers & Details
1 Shock Absorber
Package contains a single shock.
Monroe Limited Lifetime Warranty
Manufacturer provided lifetime warranty and exclusive Feel the Difference Guarantee.
Factory Hardware for Installation
All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
Designed for Trucks and Vans
Engineered for hardworking full-size trucks and vans and features full-displaced valving on compression cycles to deliver controlled ride and handling
Heavy Duty Build
Heavy-duty nitrocarburized rod (non-dust shield units only) and sintered iron piston enhance durability for longer service life while self-lubricating fluid seal reduces friction against piston rod to reduce wear
Nitrogen gas charge
Maintains tire-to-road contact for improved ride and handling by reducing aeration and shock fade
Specifications
Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
34761Shock Absorber121.75"13.13"8.63"OEMEYELET/SLEEVE
Product Details

Designed for midsize and full-size trucks and vans, Monroe Gas-Magnum shock absorbers provide firm control without a harsh ride. With up to twice the fluid capacity of standard 1-in. bore shocks, they work more efficiently with less effort.

Compatibility List
YearMakeModelDrivePosition
2014FordE-150RWDRear
2013FordE-150RWDRear
2012FordE-150RWDRear
2011FordE-150RWDRear
2010FordE-150RWDRear
2009FordE-150RWDRear
2008FordE-150RWDRear
2014FordE-250RWDRear
2013FordE-250RWDRear
2012FordE-250RWDRear
2011FordE-250RWDRear
2010FordE-250RWDRear
2009FordE-250RWDRear
2008FordE-250RWDRear
2007FordE-250RWDRear
2006FordE-250RWDRear
2005FordE-250RWDRear
2004FordE-250RWDRear
2003FordE-250RWDRear
2002FordE-250 EconolineRWDRear
2001FordE-250 EconolineRWDRear
2000FordE-250 EconolineRWDRear
1999FordE-250 EconolineRWDRear
1998FordE-250 EconolineRWDRear
1997FordE-250 EconolineRWDRear
1996FordE-250 EconolineRWDRear
1995FordE-250 EconolineRWDRear
1994FordE-250 EconolineRWDRear
1993FordE-250 EconolineRWDRear
1992FordE-250 EconolineRWDRear
2005FordE-350 Club WagonRear
2004FordE-350 Club WagonRear
2003FordE-350 Club WagonRear
1998FordE-350 EconolineRWDRear
1997FordE-350 EconolineRWDRear
1996FordE-350 EconolineRWDRear
1995FordE-350 EconolineRWDRear
1994FordE-350 EconolineRWDRear
1993FordE-350 EconolineRWDRear
1992FordE-350 EconolineRWDRear
2002FordE-350 Econoline Club WagonFront
2001FordE-350 Econoline Club WagonFront
2001FordE-350 Econoline Club WagonRear
2000FordE-350 Econoline Club WagonRear
2000FordE-350 Econoline Club WagonFront
1999FordE-350 Econoline Club WagonRear
1999FordE-350 Econoline Club WagonFront
1998FordE-350 Econoline Club WagonRear
1998FordE-350 Econoline Club WagonFront
1997FordE-350 Econoline Club WagonRear
1997FordE-350 Econoline Club WagonFront
1996FordE-350 Econoline Club WagonRear
1996FordE-350 Econoline Club WagonFront
1995FordE-350 Econoline Club WagonFront
1995FordE-350 Econoline Club WagonRear
1994FordE-350 Econoline Club WagonRear
1994FordE-350 Econoline Club WagonFront
1993FordE-350 Econoline Club WagonFront
1993FordE-350 Econoline Club WagonRear
1992FordE-350 Econoline Club WagonRear
1992FordE-350 Econoline Club WagonFront
2021FordE-350 Super DutyRWDRear
2020FordE-350 Super DutyRWDRear
2019FordE-350 Super DutyRWDRear
2018FordE-350 Super DutyRWDRear
2017FordE-350 Super DutyRWDRear
2016FordE-350 Super DutyRWDRear
2015FordE-350 Super DutyRWDRear
2014FordE-350 Super DutyRWDRear
2013FordE-350 Super DutyRWDRear
2012FordE-350 Super DutyRWDRear
2011FordE-350 Super DutyRWDRear
2010FordE-350 Super DutyRWDRear
2009FordE-350 Super DutyRWDRear
2008FordE-350 Super DutyRWDRear
2007FordE-350 Super DutyRWDRear
2006FordE-350 Super DutyRWDRear
2005FordE-350 Super DutyRWDRear
2004FordE-350 Super DutyRWDRear
2003FordE-350 Super DutyRWDRear
2002FordE-350 Super DutyRWDRear
2001FordE-350 Super DutyRWDRear
2000FordE-350 Super DutyRWDRear
1999FordE-350 Super DutyRWDRear
2002FordE-450 Econoline Super DutyRear
2001FordE-450 Econoline Super DutyRear
2000FordE-450 Econoline Super DutyRear
2021FordE-450 Super DutyRear
2020FordE-450 Super DutyRear
2019FordE-450 Super DutyRear
2018FordE-450 Super DutyRear
2017FordE-450 Super DutyRear
2016FordE-450 Super DutyRear
2015FordE-450 Super DutyRear
2014FordE-450 Super DutyRear
2013FordE-450 Super DutyRear
2012FordE-450 Super DutyRear
2011FordE-450 Super DutyRear
2010FordE-450 Super DutyRear
2009FordE-450 Super DutyRear
2008FordE-450 Super DutyRear
2007FordE-450 Super DutyRear
2006FordE-450 Super DutyRear
2005FordE-450 Super DutyRear
2004FordE-450 Super DutyRear
2003FordE-450 Super DutyRear
1999FordEconoline Super DutyRear
1998FordEconoline Super DutyRear
1997FordEconoline Super DutyRear
1996FordEconoline Super DutyRear

Monroe Manufacturer's Warranty

DRiV warrants qualifying Monroe products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions, for as long as such original purchaser owns the vehicle on which they were originally installed.

Qualifying Products

  • Monroe OESpectrum shocks and struts
  • Monroe Reflex shocks and struts
  • Monroe Quick-Strut assembly
  • Monroe Gas-Magnum shocks
  • Monroe Magnum loaded strut assembly
  • DRiV's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.

    To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased.

    This warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.

    This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-geniune DRiV branded product or competitive parts; and (x) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.

    DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.

    DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

    FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

    • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
    • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

    All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

    Shock Surplus ships to the following destinations, and more:

    • All of North America
    • All of Europe
    • United Arab Emirates
    • Australia
    • Most Asian countries

    Contact us for a free direct quote to your location.

    30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

    We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

    Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

    • Products must be new, unused, and in uninstalled condition for us to accept a return.
    • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
    • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

    Exchanges

    No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

    To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

    Return Shipping Costs

    We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

    • Misboxed Item - Shock Surplus Responsibility
    • Incorrect Item Sent - Shock Surplus Responsibility
    • Incorrect Item Ordered - Customer Responsibility
    • Order Error (Address, Vehicle Fitment) - Customer Responsibility
    • Changed Mind - Customer Responsibility
    • Damaged in Transit - Shock Surplus Responsibility

    Start Your Return Process

    Returns Under Customer's Responsibility

    • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
    • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

    Returns Under Shock Surplus' Responsibility

    • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

    Refunds

    You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

    If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

    International Orders

    • Orders are final, no returns
    • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
    • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
    • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.

    Product Details

    Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

    Part Numbers & Details

    View full product specifications

    Close specs
    Part Numbers & Details
    1 Shock Absorber
    Package contains a single shock.
    Monroe Limited Lifetime Warranty
    Manufacturer provided lifetime warranty and exclusive Feel the Difference Guarantee.
    Factory Hardware for Installation
    All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
    Designed for Trucks and Vans
    Engineered for hardworking full-size trucks and vans and features full-displaced valving on compression cycles to deliver controlled ride and handling
    Heavy Duty Build
    Heavy-duty nitrocarburized rod (non-dust shield units only) and sintered iron piston enhance durability for longer service life while self-lubricating fluid seal reduces friction against piston rod to reduce wear
    Nitrogen gas charge
    Maintains tire-to-road contact for improved ride and handling by reducing aeration and shock fade
    Specifications
    Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
    34761Shock Absorber121.75"13.13"8.63"OEMEYELET/SLEEVE
    Product Details

    Designed for midsize and full-size trucks and vans, Monroe Gas-Magnum shock absorbers provide firm control without a harsh ride. With up to twice the fluid capacity of standard 1-in. bore shocks, they work more efficiently with less effort.

    Compatibility List
    YearMakeModelDrivePosition
    2014FordE-150RWDRear
    2013FordE-150RWDRear
    2012FordE-150RWDRear
    2011FordE-150RWDRear
    2010FordE-150RWDRear
    2009FordE-150RWDRear
    2008FordE-150RWDRear
    2014FordE-250RWDRear
    2013FordE-250RWDRear
    2012FordE-250RWDRear
    2011FordE-250RWDRear
    2010FordE-250RWDRear
    2009FordE-250RWDRear
    2008FordE-250RWDRear
    2007FordE-250RWDRear
    2006FordE-250RWDRear
    2005FordE-250RWDRear
    2004FordE-250RWDRear
    2003FordE-250RWDRear
    2002FordE-250 EconolineRWDRear
    2001FordE-250 EconolineRWDRear
    2000FordE-250 EconolineRWDRear
    1999FordE-250 EconolineRWDRear
    1998FordE-250 EconolineRWDRear
    1997FordE-250 EconolineRWDRear
    1996FordE-250 EconolineRWDRear
    1995FordE-250 EconolineRWDRear
    1994FordE-250 EconolineRWDRear
    1993FordE-250 EconolineRWDRear
    1992FordE-250 EconolineRWDRear
    2005FordE-350 Club WagonRear
    2004FordE-350 Club WagonRear
    2003FordE-350 Club WagonRear
    1998FordE-350 EconolineRWDRear
    1997FordE-350 EconolineRWDRear
    1996FordE-350 EconolineRWDRear
    1995FordE-350 EconolineRWDRear
    1994FordE-350 EconolineRWDRear
    1993FordE-350 EconolineRWDRear
    1992FordE-350 EconolineRWDRear
    2002FordE-350 Econoline Club WagonFront
    2001FordE-350 Econoline Club WagonFront
    2001FordE-350 Econoline Club WagonRear
    2000FordE-350 Econoline Club WagonRear
    2000FordE-350 Econoline Club WagonFront
    1999FordE-350 Econoline Club WagonRear
    1999FordE-350 Econoline Club WagonFront
    1998FordE-350 Econoline Club WagonRear
    1998FordE-350 Econoline Club WagonFront
    1997FordE-350 Econoline Club WagonRear
    1997FordE-350 Econoline Club WagonFront
    1996FordE-350 Econoline Club WagonRear
    1996FordE-350 Econoline Club WagonFront
    1995FordE-350 Econoline Club WagonFront
    1995FordE-350 Econoline Club WagonRear
    1994FordE-350 Econoline Club WagonRear
    1994FordE-350 Econoline Club WagonFront
    1993FordE-350 Econoline Club WagonFront
    1993FordE-350 Econoline Club WagonRear
    1992FordE-350 Econoline Club WagonRear
    1992FordE-350 Econoline Club WagonFront
    2021FordE-350 Super DutyRWDRear
    2020FordE-350 Super DutyRWDRear
    2019FordE-350 Super DutyRWDRear
    2018FordE-350 Super DutyRWDRear
    2017FordE-350 Super DutyRWDRear
    2016FordE-350 Super DutyRWDRear
    2015FordE-350 Super DutyRWDRear
    2014FordE-350 Super DutyRWDRear
    2013FordE-350 Super DutyRWDRear
    2012FordE-350 Super DutyRWDRear
    2011FordE-350 Super DutyRWDRear
    2010FordE-350 Super DutyRWDRear
    2009FordE-350 Super DutyRWDRear
    2008FordE-350 Super DutyRWDRear
    2007FordE-350 Super DutyRWDRear
    2006FordE-350 Super DutyRWDRear
    2005FordE-350 Super DutyRWDRear
    2004FordE-350 Super DutyRWDRear
    2003FordE-350 Super DutyRWDRear
    2002FordE-350 Super DutyRWDRear
    2001FordE-350 Super DutyRWDRear
    2000FordE-350 Super DutyRWDRear
    1999FordE-350 Super DutyRWDRear
    2002FordE-450 Econoline Super DutyRear
    2001FordE-450 Econoline Super DutyRear
    2000FordE-450 Econoline Super DutyRear
    2021FordE-450 Super DutyRear
    2020FordE-450 Super DutyRear
    2019FordE-450 Super DutyRear
    2018FordE-450 Super DutyRear
    2017FordE-450 Super DutyRear
    2016FordE-450 Super DutyRear
    2015FordE-450 Super DutyRear
    2014FordE-450 Super DutyRear
    2013FordE-450 Super DutyRear
    2012FordE-450 Super DutyRear
    2011FordE-450 Super DutyRear
    2010FordE-450 Super DutyRear
    2009FordE-450 Super DutyRear
    2008FordE-450 Super DutyRear
    2007FordE-450 Super DutyRear
    2006FordE-450 Super DutyRear
    2005FordE-450 Super DutyRear
    2004FordE-450 Super DutyRear
    2003FordE-450 Super DutyRear
    1999FordEconoline Super DutyRear
    1998FordEconoline Super DutyRear
    1997FordEconoline Super DutyRear
    1996FordEconoline Super DutyRear
    Warranty

    View warranty coverage

    Close specs

    Monroe Manufacturer's Warranty

    DRiV warrants qualifying Monroe products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions, for as long as such original purchaser owns the vehicle on which they were originally installed.

    Qualifying Products

  • Monroe OESpectrum shocks and struts
  • Monroe Reflex shocks and struts
  • Monroe Quick-Strut assembly
  • Monroe Gas-Magnum shocks
  • Monroe Magnum loaded strut assembly
  • DRiV's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.

    To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased.

    This warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.

    This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-geniune DRiV branded product or competitive parts; and (x) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.

    DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.

    DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

    Shipping & Returns

    Free shipping within the lower 48 United States

    Close specs

    FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

    • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
    • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

    All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

    Shock Surplus ships to the following destinations, and more:

    • All of North America
    • All of Europe
    • United Arab Emirates
    • Australia
    • Most Asian countries

    Contact us for a free direct quote to your location.

    30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

    We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

    Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

    • Products must be new, unused, and in uninstalled condition for us to accept a return.
    • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
    • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

    Exchanges

    No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

    To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

    Return Shipping Costs

    We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

    • Misboxed Item - Shock Surplus Responsibility
    • Incorrect Item Sent - Shock Surplus Responsibility
    • Incorrect Item Ordered - Customer Responsibility
    • Order Error (Address, Vehicle Fitment) - Customer Responsibility
    • Changed Mind - Customer Responsibility
    • Damaged in Transit - Shock Surplus Responsibility

    Start Your Return Process

    Returns Under Customer's Responsibility

    • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
    • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

    Returns Under Shock Surplus' Responsibility

    • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

    Refunds

    You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

    If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

    International Orders

    • Orders are final, no returns
    • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
    • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
    • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.