31131
Monroe

Monro-Matic Plus Shocks

31131
$36.94 Sale
In Stock

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
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Product Details

Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

Part Numbers & Details

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Overview & Specs
1 Shock Absorber
Package contains a single shock.
Monroe Limited Lifetime Warranty
Manufacturer provided lifetime warranty and exclusive Feel the Difference Guarantee.
Factory Hardware for Installation
All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
Restores Ride and Handling
Larger bore provides more efficient damping control to provide consistency and a smooth ride
Get a Consistent Ride
Velocity Proportional Valving (VPV) technology and all-weather fluid containing special additives to reduce friction and ensure smooth rod reaction and an overall smoother ride.
Nitrogen Gas Charge
Maintains tire-to-road contact for improved ride and handling by reducing aeration
Specifications
Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
31131Shock Absorber123.380"14.130"9.250"EYELETEYELET
Product Details

Engineered to get more miles from your car, Monro-Matic PLUS shocks are equipped with nitrogen gas charge and feature Velocity Proportional Valving (VPV) technology for improved comfort at an economical price.

Compatibility List
YearMakeModelDrivePosition
1964Chrysler300RWD, 4WD, AWD, FWDRear
1963Chrysler300RWD, 4WD, AWD, FWDRear
1962Chrysler300RWD, 4WD, AWD, FWDRear
1961Chrysler300RWD, 4WD, AWD, FWDRear
1960Chrysler300RWD, 4WD, AWD, FWDRear
1959Chrysler300RWD, 4WD, AWD, FWDRear
1958Chrysler300RWD, 4WD, AWD, FWDRear
1957Chrysler300RWD, 4WD, AWD, FWDRear
1956Chrysler300RWD, 4WD, AWD, FWDRear
1955Chrysler300RWD, 4WD, AWD, FWDRear
1966ChryslerImperialRWD, 4WD, AWD, FWDRear
1965ChryslerImperialRWD, 4WD, AWD, FWDRear
1964ChryslerImperialRWD, 4WD, AWD, FWDRear
1963ChryslerImperialRWD, 4WD, AWD, FWDRear
1962ChryslerImperialRWD, 4WD, AWD, FWDRear
1961ChryslerImperialRWD, 4WD, AWD, FWDRear
1960ChryslerImperialRWD, 4WD, AWD, FWDRear
1959ChryslerImperialRWD, 4WD, AWD, FWDRear
1958ChryslerImperialRWD, 4WD, AWD, FWDRear
1957ChryslerImperialRWD, 4WD, AWD, FWDRear
1956ChryslerImperialRWD, 4WD, AWD, FWDRear
1955ChryslerImperialRWD, 4WD, AWD, FWDRear
1964ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1963ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1962ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1961ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1960ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1959ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1958ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1957ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1956ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1955ChryslerNew YorkerRWD, 4WD, AWD, FWDRear
1964ChryslerNewportRWD, 4WD, AWD, FWDRear
1963ChryslerNewportRWD, 4WD, AWD, FWDRear
1962ChryslerNewportRWD, 4WD, AWD, FWDRear
1961ChryslerNewportRWD, 4WD, AWD, FWDRear
1960ChryslerSaratogaRWD, 4WD, AWD, FWDRear
1959ChryslerSaratogaRWD, 4WD, AWD, FWDRear
1958ChryslerSaratogaRWD, 4WD, AWD, FWDRear
1957ChryslerSaratogaRWD, 4WD, AWD, FWDRear
1961ChryslerWindsorRWD, 4WD, AWD, FWDRear
1960ChryslerWindsorRWD, 4WD, AWD, FWDRear
1959ChryslerWindsorRWD, 4WD, AWD, FWDRear
1958ChryslerWindsorRWD, 4WD, AWD, FWDRear
1957ChryslerWindsorRWD, 4WD, AWD, FWDRear
1956ChryslerWindsorRWD, 4WD, AWD, FWDRear
1955ChryslerWindsorRWD, 4WD, AWD, FWDRear
1960DesotoAdventurerRWD, 4WD, AWD, FWDRear
1959DesotoAdventurerRWD, 4WD, AWD, FWDRear
1958DesotoAdventurerRWD, 4WD, AWD, FWDRear
1957DesotoAdventurerRWD, 4WD, AWD, FWDRear
1961DesotoDeSotoRWD, 4WD, AWD, FWDRear
1959DesotoFiredomeRWD, 4WD, AWD, FWDRear
1958DesotoFiredomeRWD, 4WD, AWD, FWDRear
1957DesotoFiredomeRWD, 4WD, AWD, FWDRear
1956DesotoFiredomeRWD, 4WD, AWD, FWDRear
1955DesotoFiredomeRWD, 4WD, AWD, FWDRear
1960DesotoFirefliteRWD, 4WD, AWD, FWDRear
1959DesotoFirefliteRWD, 4WD, AWD, FWDRear
1958DesotoFirefliteRWD, 4WD, AWD, FWDRear
1957DesotoFirefliteRWD, 4WD, AWD, FWDRear
1956DesotoFirefliteRWD, 4WD, AWD, FWDRear
1959DesotoFiresweepRWD, 4WD, AWD, FWDRear
1958DesotoFiresweepRWD, 4WD, AWD, FWDRear
1957DesotoFiresweepRWD, 4WD, AWD, FWDRear
1964Dodge880RWD, 4WD, AWD, FWDRear
1963Dodge880RWD, 4WD, AWD, FWDRear
1970DodgeA100RWD, 4WD, AWD, FWDFront
1969DodgeA100RWD, 4WD, AWD, FWDFront
1968DodgeA100RWD, 4WD, AWD, FWDFront
1967DodgeA100RWD, 4WD, AWD, FWDFront
1970DodgeA100 PickupRWD, 4WD, AWD, FWDFront
1969DodgeA100 PickupRWD, 4WD, AWD, FWDFront
1968DodgeA100 PickupRWD, 4WD, AWD, FWDFront
1967DodgeA100 PickupRWD, 4WD, AWD, FWDFront
1970DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1969DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1968DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1967DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1966DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1965DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1964DodgeA100 TruckRWD, 4WD, AWD, FWDFront
1970DodgeA108 VanRWD, 4WD, AWD, FWDFront
1969DodgeA108 VanRWD, 4WD, AWD, FWDFront
1968DodgeA108 VanRWD, 4WD, AWD, FWDFront
1967DodgeA108 VanRWD, 4WD, AWD, FWDFront
1959DodgeCoronetRWD, 4WD, AWD, FWDRear
1958DodgeCoronetRWD, 4WD, AWD, FWDRear
1957DodgeCoronetRWD, 4WD, AWD, FWDRear
1956DodgeCoronetRWD, 4WD, AWD, FWDRear
1955DodgeCoronetRWD, 4WD, AWD, FWDRear
1971DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1970DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1969DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1968DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1967DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1966DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1965DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1964DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1963DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1962DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1961DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1960DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1959DodgeD100 PickupRWD, 4WD, AWD, FWDRear
1967DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1966DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1965DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1964DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1963DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1962DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1961DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1960DodgeD100 SeriesRWD, 4WD, AWD, FWDRear
1971DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1970DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1969DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1968DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1967DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1966DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1965DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1964DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1963DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1962DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1961DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1960DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1959DodgeD200 PickupRWD, 4WD, AWD, FWDRear
1967DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1966DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1965DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1964DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1963DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1962DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1961DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1960DodgeD200 SeriesRWD, 4WD, AWD, FWDRear
1976DodgeDartRWDRear
1975DodgeDartRWDRear
1974DodgeDartRWDRear
1973DodgeDartRWDRear
1972DodgeDartRWDRear
1971DodgeDartRWDRear
1970DodgeDartRWDRear
1969DodgeDartRWDRear
1974DodgeDartRWD, 4WD, AWD, FWDRear
1973DodgeDartRWD, 4WD, AWD, FWDRear
1972DodgeDartRWD, 4WD, AWD, FWDRear
1971DodgeDartRWD, 4WD, AWD, FWDRear
1970DodgeDartRWD, 4WD, AWD, FWDRear
1969DodgeDartRWD, 4WD, AWD, FWDRear
1968DodgeDartRWD, 4WD, AWD, FWDRear
1967DodgeDartRWD, 4WD, AWD, FWDRear
1966DodgeDartRWD, 4WD, AWD, FWDRear
1965DodgeDartRWD, 4WD, AWD, FWDRear
1964DodgeDartRWD, 4WD, AWD, FWDRear
1963DodgeDartRWD, 4WD, AWD, FWDRear
1962DodgeDartRWD, 4WD, AWD, FWDRear
1961DodgeDartRWD, 4WD, AWD, FWDRear
1960DodgeDartRWD, 4WD, AWD, FWDRear
1962DodgeLancerRWD, 4WD, AWD, FWDRear
1961DodgeLancerRWD, 4WD, AWD, FWDRear
1971DodgeP200RWD, 4WD, AWD, FWDFront
1970DodgeP200RWD, 4WD, AWD, FWDFront
1969DodgeP200RWD, 4WD, AWD, FWDFront
1971DodgeP200 VanRWD, 4WD, AWD, FWDRear
1970DodgeP200 VanRWD, 4WD, AWD, FWDRear
1969DodgeP200 VanRWD, 4WD, AWD, FWDRear
1961DodgePolaraRWD, 4WD, AWD, FWDRear
1993DodgeRamcharger4WDFront
1992DodgeRamcharger4WDFront
1991DodgeRamcharger4WDFront
1990DodgeRamcharger4WDFront
1989DodgeRamcharger4WDFront
1988DodgeRamcharger4WDFront
1987DodgeRamcharger4WDFront
1986DodgeRamcharger4WDFront
1985DodgeRamcharger4WDFront
1984DodgeRamcharger4WDFront
1983DodgeRamcharger4WDFront
1982DodgeRamcharger4WDFront
1981DodgeRamcharger4WDFront
1980DodgeRamcharger4WDFront
1979DodgeRamcharger4WDFront
1978DodgeRamcharger4WDFront
1977DodgeRamcharger4WDFront
1976DodgeRamcharger4WDFront
1975DodgeRamcharger4WDFront
1974DodgeRamchargerRWD, 4WD, AWD, FWDFront
1959DodgeRoyalRWD, 4WD, AWD, FWDRear
1958DodgeRoyalRWD, 4WD, AWD, FWDRear
1957DodgeRoyalRWD, 4WD, AWD, FWDRear
1956DodgeRoyalRWD, 4WD, AWD, FWDRear
1955DodgeRoyalRWD, 4WD, AWD, FWDRear
1960DodgeTruckRWD, 4WD, AWD, FWDRear
1959DodgeTruckRWD, 4WD, AWD, FWDRear
1989DodgeW100RWD, 4WD, AWD, FWDFront
1988DodgeW100RWD, 4WD, AWD, FWDFront
1987DodgeW100RWD, 4WD, AWD, FWDFront
1986DodgeW100RWD, 4WD, AWD, FWDFront
1985DodgeW100RWD, 4WD, AWD, FWDFront
1984DodgeW100RWD, 4WD, AWD, FWDFront
1983DodgeW100RWD, 4WD, AWD, FWDFront
1982DodgeW100RWD, 4WD, AWD, FWDFront
1981DodgeW100RWD, 4WD, AWD, FWDFront
1980DodgeW100RWD, 4WD, AWD, FWDFront
1979DodgeW100RWD, 4WD, AWD, FWDFront
1978DodgeW100RWD, 4WD, AWD, FWDFront
1977DodgeW100RWD, 4WD, AWD, FWDFront
1976DodgeW100RWD, 4WD, AWD, FWDFront
1975DodgeW100RWD, 4WD, AWD, FWDFront
1974DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1973DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1972DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1971DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1970DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1969DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1968DodgeW100 PickupRWD, 4WD, AWD, FWDFront
1967DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1966DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1965DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1964DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1963DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1962DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1961DodgeW100 SeriesRWD, 4WD, AWD, FWDFront
1993DodgeW1504WDFront
1992DodgeW1504WDFront
1991DodgeW1504WDFront
1990DodgeW1504WDFront
1989DodgeW1504WDFront
1988DodgeW1504WDFront
1987DodgeW1504WDFront
1986DodgeW1504WDFront
1985DodgeW1504WDFront
1984DodgeW1504WDFront
1983DodgeW1504WDFront
1982DodgeW1504WDFront
1981DodgeW1504WDFront
1980DodgeW1504WDFront
1979DodgeW1504WDFront
1978DodgeW1504WDFront
1977DodgeW1504WDFront
1980DodgeW2004WDFront
1979DodgeW2004WDFront
1978DodgeW2004WDFront
1977DodgeW2004WDFront
1976DodgeW2004WDFront
1975DodgeW2004WDFront
1974DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1973DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1972DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1971DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1970DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1969DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1968DodgeW200 PickupRWD, 4WD, AWD, FWDFront
1967DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1966DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1965DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1964DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1963DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1962DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1961DodgeW200 SeriesRWD, 4WD, AWD, FWDFront
1993DodgeW2504WDFront
1992DodgeW2504WDFront
1991DodgeW2504WDFront
1990DodgeW2504WDFront
1989DodgeW2504WDFront
1988DodgeW2504WDFront
1987DodgeW2504WDFront
1986DodgeW2504WDFront
1985DodgeW2504WDFront
1984DodgeW2504WDFront
1983DodgeW2504WDFront
1982DodgeW2504WDFront
1981DodgeW2504WDFront
1962LincolnContinentalRWD, 4WD, AWD, FWDRear
1961LincolnContinentalRWD, 4WD, AWD, FWDRear
1977MazdaRotary PickupRWDRear
1969PlymouthBarracudaRWD, 4WD, AWD, FWDRear
1968PlymouthBarracudaRWD, 4WD, AWD, FWDRear
1967PlymouthBarracudaRWD, 4WD, AWD, FWDRear
1966PlymouthBarracudaRWD, 4WD, AWD, FWDRear
1965PlymouthBarracudaRWD, 4WD, AWD, FWDRear
1964PlymouthBarracudaRWD, 4WD, AWD, FWDRear
1961PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1960PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1959PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1958PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1957PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1956PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1955PlymouthBelvedereRWD, 4WD, AWD, FWDRear
1975PlymouthDusterRWDRear
1976PlymouthDusterRWD, 4WD, AWD, FWDRear
1975PlymouthDusterRWD, 4WD, AWD, FWDRear
1974PlymouthDusterRWD, 4WD, AWD, FWDRear
1973PlymouthDusterRWD, 4WD, AWD, FWDRear
1972PlymouthDusterRWD, 4WD, AWD, FWDRear
1971PlymouthDusterRWD, 4WD, AWD, FWDRear
1970PlymouthDusterRWD, 4WD, AWD, FWDRear
1961PlymouthFuryRWD, 4WD, AWD, FWDRear
1960PlymouthFuryRWD, 4WD, AWD, FWDRear
1959PlymouthFuryRWD, 4WD, AWD, FWDRear
1958PlymouthPlazaRWD, 4WD, AWD, FWDRear
1957PlymouthPlazaRWD, 4WD, AWD, FWDRear
1956PlymouthPlazaRWD, 4WD, AWD, FWDRear
1955PlymouthPlazaRWD, 4WD, AWD, FWDRear
1961PlymouthSavoyRWD, 4WD, AWD, FWDRear
1960PlymouthSavoyRWD, 4WD, AWD, FWDRear
1959PlymouthSavoyRWD, 4WD, AWD, FWDRear
1958PlymouthSavoyRWD, 4WD, AWD, FWDRear
1957PlymouthSavoyRWD, 4WD, AWD, FWDRear
1956PlymouthSavoyRWD, 4WD, AWD, FWDRear
1955PlymouthSavoyRWD, 4WD, AWD, FWDRear
1981PlymouthTrailduster4WDFront
1980PlymouthTrailduster4WDFront
1979PlymouthTrailduster4WDFront
1978PlymouthTrailduster4WDFront
1977PlymouthTrailduster4WDFront
1976PlymouthTrailduster4WDFront
1975PlymouthTrailduster4WDFront
1974PlymouthTraildusterRWD, 4WD, AWD, FWDFront
Warranty

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Monroe Manufacturer's Warranty

DRiV warrants qualifying Monroe products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions, for as long as such original purchaser owns the vehicle on which they were originally installed.

Qualifying Products

  • Monroe OESpectrum shocks and struts
  • Monroe Reflex shocks and struts
  • Monroe Quick-Strut assembly
  • Monroe Gas-Magnum shocks
  • Monroe Magnum loaded strut assembly
  • DRiV's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.

    To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased.

    This warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.

    This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-geniune DRiV branded product or competitive parts; and (x) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.

    DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.

    DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

    Shipping & Returns

    Free shipping within the lower 48 United States

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    FREE Shipping applies to all products shipped to the lower 48 United States.

    All other shipping destinations that are available will be calculated at checkout, or you should contact us prior to your sale - contact us.

    Shock Surplus ships to the following destinations, and more:

    • All of North America
    • All of Europe
    • United Arab Emirates
    • Australia
    • Most Asian countries

    Contact us for a free direct quote to your location.

    30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

    Start Your Return Process

    We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

    Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

    • Products must be new, unused, and in uninstalled condition for us to accept a return.
    • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
    • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

    Return Shipping Costs

    We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

    • Misboxed Item - Shock Surplus Responsibility
    • Incorrect Item Sent - Shock Surplus Responsibility
    • Incorrect Item Ordered - Customer Responsibility
    • Order Error (Address, Vehicle Fitment) - Customer Responsibility
    • Changed Mind - Customer Responsibility
    • Damaged in Transit - Shock Surplus Responsibility

    Returns Under Customer's Responsibility

    • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
    • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

    Returns under Shock Surplus' responsibility

    • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

    International Orders

    • Orders are final, no returns
    • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
    • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.

    Customers that wish to return products in order to exchange for different product will not be subject to a restocking fee. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

    To start a return or exchange, please fill out THIS FORM, and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

    Refunds

    You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

    If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.