Monroe

Monro-Matic Plus Shocks

32225
$45.99

In Stock

Estimated Delivery in 3-7 business days

Monroe

Monro-Matic Plus Shocks

32225
$45.99

In Stock

Estimated Delivery in 3-7 business days

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
Got Questions?
Our experts are here to help!
Part Numbers & Details
1 Shock Absorber
Package contains a single shock.
Monroe Limited Lifetime Warranty
Manufacturer provided lifetime warranty and exclusive Feel the Difference Guarantee.
Factory Hardware for Installation
All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
Restores Ride and Handling
Larger bore provides more efficient damping control to provide consistency and a smooth ride
Get a Consistent Ride
Velocity Proportional Valving (VPV) technology and all-weather fluid containing special additives to reduce friction and ensure smooth rod reaction and an overall smoother ride.
Nitrogen Gas Charge
Maintains tire-to-road contact for improved ride and handling by reducing aeration
Specifications
Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
32225Shock Absorber126.75"16.34"10.41"BARPINEYELET/SLEEVE
Product Details

Engineered to get more miles from your car, Monro-Matic PLUS shocks are equipped with nitrogen gas charge and feature Velocity Proportional Valving (VPV) technology for improved comfort at an economical price.

Compatibility List
YearMakeModelDrivePosition
1999ChevroletC1500Rear
1998ChevroletC1500Rear
1997ChevroletC1500Rear
1996ChevroletC1500Rear
1995ChevroletC1500Rear
1994ChevroletC1500Rear
1993ChevroletC1500Rear
1992ChevroletC1500Rear
1991ChevroletC1500Rear
1990ChevroletC1500Rear
1989ChevroletC1500Rear
1988ChevroletC1500Rear
1997ChevroletC1500RWDRear
1996ChevroletC1500RWDRear
1995ChevroletC1500RWDRear
1994ChevroletC1500RWDRear
1998ChevroletC2500Rear
1997ChevroletC2500Rear
1996ChevroletC2500Rear
1995ChevroletC2500Rear
1994ChevroletC2500Rear
1993ChevroletC2500Rear
1992ChevroletC2500Rear
1991ChevroletC2500Rear
1990ChevroletC2500Rear
1989ChevroletC2500Rear
1988ChevroletC2500Rear
2000ChevroletC2500RWDRear
1999ChevroletC2500RWDRear
1998ChevroletC2500RWDRear
1997ChevroletC2500RWDRear
1996ChevroletC2500RWDRear
1995ChevroletC2500RWDRear
1994ChevroletC2500RWDRear
1998ChevroletC3500Rear
1997ChevroletC3500Rear
1996ChevroletC3500Rear
1995ChevroletC3500Rear
1994ChevroletC3500Rear
1993ChevroletC3500Rear
1992ChevroletC3500Rear
1991ChevroletC3500Rear
1990ChevroletC3500Rear
1989ChevroletC3500Rear
1988ChevroletC3500Rear
2000ChevroletC3500RWDRear
1999ChevroletC3500RWDRear
1998ChevroletC3500RWDRear
1997ChevroletC3500RWDRear
1996ChevroletC3500RWDRear
1995ChevroletC3500RWDRear
1994ChevroletC3500RWDRear
1999ChevroletK1500Rear
1998ChevroletK1500Rear
1997ChevroletK1500Rear
1996ChevroletK1500Rear
1995ChevroletK1500Rear
1994ChevroletK1500Rear
1993ChevroletK1500Rear
1992ChevroletK1500Rear
1991ChevroletK1500Rear
1990ChevroletK1500Rear
1989ChevroletK1500Rear
1988ChevroletK1500Rear
1997ChevroletK15004WDRear
1996ChevroletK15004WDRear
1995ChevroletK15004WDRear
1994ChevroletK15004WDRear
1998ChevroletK2500Rear
1997ChevroletK2500Rear
1996ChevroletK2500Rear
1995ChevroletK2500Rear
1994ChevroletK2500Rear
1993ChevroletK2500Rear
1992ChevroletK2500Rear
1991ChevroletK2500Rear
1990ChevroletK2500Rear
1989ChevroletK2500Rear
1988ChevroletK2500Rear
2000ChevroletK25004WDRear
1999ChevroletK25004WDRear
1998ChevroletK25004WDRear
1997ChevroletK25004WDRear
1996ChevroletK25004WDRear
1995ChevroletK25004WDRear
1994ChevroletK25004WDRear
1998ChevroletK3500Rear
1997ChevroletK3500Rear
1996ChevroletK3500Rear
1995ChevroletK3500Rear
1994ChevroletK3500Rear
1993ChevroletK3500Rear
1992ChevroletK3500Rear
1991ChevroletK3500Rear
1990ChevroletK3500Rear
1989ChevroletK3500Rear
1988ChevroletK3500Rear
2000ChevroletK35004WDRear
1999ChevroletK35004WDRear
1998ChevroletK35004WDRear
1997ChevroletK35004WDRear
1996ChevroletK35004WDRear
1995ChevroletK35004WDRear
1994ChevroletK35004WDRear
1999GMCC1500Rear
1998GMCC1500Rear
1997GMCC1500Rear
1996GMCC1500Rear
1995GMCC1500Rear
1994GMCC1500Rear
1993GMCC1500Rear
1992GMCC1500Rear
1991GMCC1500Rear
1990GMCC1500Rear
1989GMCC1500Rear
1988GMCC1500Rear
2000GMCC2500Rear
1999GMCC2500Rear
1998GMCC2500Rear
1997GMCC2500Rear
1996GMCC2500Rear
1995GMCC2500Rear
1994GMCC2500Rear
1993GMCC2500Rear
1992GMCC2500Rear
1991GMCC2500Rear
1990GMCC2500Rear
1989GMCC2500Rear
1988GMCC2500Rear
2000GMCC3500Rear
1999GMCC3500Rear
1998GMCC3500Rear
1997GMCC3500Rear
1996GMCC3500Rear
1995GMCC3500Rear
1994GMCC3500Rear
1993GMCC3500Rear
1992GMCC3500Rear
1991GMCC3500Rear
1990GMCC3500Rear
1989GMCC3500Rear
1988GMCC3500Rear
1999GMCK1500Rear
1998GMCK1500Rear
1997GMCK1500Rear
1996GMCK1500Rear
1995GMCK1500Rear
1994GMCK1500Rear
1993GMCK1500Rear
1992GMCK1500Rear
1991GMCK1500Rear
1990GMCK1500Rear
1989GMCK1500Rear
1988GMCK1500Rear
2000GMCK2500Rear
1999GMCK2500Rear
1998GMCK2500Rear
1997GMCK2500Rear
1996GMCK2500Rear
1995GMCK2500Rear
1994GMCK2500Rear
1993GMCK2500Rear
1992GMCK2500Rear
1991GMCK2500Rear
1990GMCK2500Rear
1989GMCK2500Rear
1988GMCK2500Rear
1999GMCK3500Rear
1998GMCK3500Rear
1997GMCK3500Rear
1996GMCK3500Rear
1995GMCK3500Rear
1994GMCK3500Rear
1993GMCK3500Rear
1992GMCK3500Rear
1991GMCK3500Rear
1990GMCK3500Rear
1989GMCK3500Rear
1988GMCK3500Rear
1998ToyotaT100RWDFront

Monroe Manufacturer's Warranty

DRiV warrants qualifying Monroe products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions, for as long as such original purchaser owns the vehicle on which they were originally installed.

Qualifying Products

  • Monroe OESpectrum shocks and struts
  • Monroe Reflex shocks and struts
  • Monroe Quick-Strut assembly
  • Monroe Gas-Magnum shocks
  • Monroe Magnum loaded strut assembly
  • DRiV's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.

    To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased.

    This warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.

    This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-geniune DRiV branded product or competitive parts; and (x) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.

    DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.

    DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

    FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

    • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
    • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

    All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

    Shock Surplus ships to the following destinations, and more:

    • All of North America
    • All of Europe
    • United Arab Emirates
    • Australia
    • Most Asian countries

    Contact us for a free direct quote to your location.

    30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

    We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

    Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

    • Products must be new, unused, and in uninstalled condition for us to accept a return.
    • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
    • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

    Exchanges

    No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

    To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

    Return Shipping Costs

    We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

    • Misboxed Item - Shock Surplus Responsibility
    • Incorrect Item Sent - Shock Surplus Responsibility
    • Incorrect Item Ordered - Customer Responsibility
    • Order Error (Address, Vehicle Fitment) - Customer Responsibility
    • Changed Mind - Customer Responsibility
    • Damaged in Transit - Shock Surplus Responsibility

    Start Your Return Process

    Returns Under Customer's Responsibility

    • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
    • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

    Returns Under Shock Surplus' Responsibility

    • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

    Refunds

    You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

    If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

    International Orders

    • Orders are final, no returns
    • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
    • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
    • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.

    Product Details

    Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

    Part Numbers & Details

    View full product specifications

    Close specs
    Part Numbers & Details
    1 Shock Absorber
    Package contains a single shock.
    Monroe Limited Lifetime Warranty
    Manufacturer provided lifetime warranty and exclusive Feel the Difference Guarantee.
    Factory Hardware for Installation
    All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
    Restores Ride and Handling
    Larger bore provides more efficient damping control to provide consistency and a smooth ride
    Get a Consistent Ride
    Velocity Proportional Valving (VPV) technology and all-weather fluid containing special additives to reduce friction and ensure smooth rod reaction and an overall smoother ride.
    Nitrogen Gas Charge
    Maintains tire-to-road contact for improved ride and handling by reducing aeration
    Specifications
    Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
    32225Shock Absorber126.75"16.34"10.41"BARPINEYELET/SLEEVE
    Product Details

    Engineered to get more miles from your car, Monro-Matic PLUS shocks are equipped with nitrogen gas charge and feature Velocity Proportional Valving (VPV) technology for improved comfort at an economical price.

    Compatibility List
    YearMakeModelDrivePosition
    1999ChevroletC1500Rear
    1998ChevroletC1500Rear
    1997ChevroletC1500Rear
    1996ChevroletC1500Rear
    1995ChevroletC1500Rear
    1994ChevroletC1500Rear
    1993ChevroletC1500Rear
    1992ChevroletC1500Rear
    1991ChevroletC1500Rear
    1990ChevroletC1500Rear
    1989ChevroletC1500Rear
    1988ChevroletC1500Rear
    1997ChevroletC1500RWDRear
    1996ChevroletC1500RWDRear
    1995ChevroletC1500RWDRear
    1994ChevroletC1500RWDRear
    1998ChevroletC2500Rear
    1997ChevroletC2500Rear
    1996ChevroletC2500Rear
    1995ChevroletC2500Rear
    1994ChevroletC2500Rear
    1993ChevroletC2500Rear
    1992ChevroletC2500Rear
    1991ChevroletC2500Rear
    1990ChevroletC2500Rear
    1989ChevroletC2500Rear
    1988ChevroletC2500Rear
    2000ChevroletC2500RWDRear
    1999ChevroletC2500RWDRear
    1998ChevroletC2500RWDRear
    1997ChevroletC2500RWDRear
    1996ChevroletC2500RWDRear
    1995ChevroletC2500RWDRear
    1994ChevroletC2500RWDRear
    1998ChevroletC3500Rear
    1997ChevroletC3500Rear
    1996ChevroletC3500Rear
    1995ChevroletC3500Rear
    1994ChevroletC3500Rear
    1993ChevroletC3500Rear
    1992ChevroletC3500Rear
    1991ChevroletC3500Rear
    1990ChevroletC3500Rear
    1989ChevroletC3500Rear
    1988ChevroletC3500Rear
    2000ChevroletC3500RWDRear
    1999ChevroletC3500RWDRear
    1998ChevroletC3500RWDRear
    1997ChevroletC3500RWDRear
    1996ChevroletC3500RWDRear
    1995ChevroletC3500RWDRear
    1994ChevroletC3500RWDRear
    1999ChevroletK1500Rear
    1998ChevroletK1500Rear
    1997ChevroletK1500Rear
    1996ChevroletK1500Rear
    1995ChevroletK1500Rear
    1994ChevroletK1500Rear
    1993ChevroletK1500Rear
    1992ChevroletK1500Rear
    1991ChevroletK1500Rear
    1990ChevroletK1500Rear
    1989ChevroletK1500Rear
    1988ChevroletK1500Rear
    1997ChevroletK15004WDRear
    1996ChevroletK15004WDRear
    1995ChevroletK15004WDRear
    1994ChevroletK15004WDRear
    1998ChevroletK2500Rear
    1997ChevroletK2500Rear
    1996ChevroletK2500Rear
    1995ChevroletK2500Rear
    1994ChevroletK2500Rear
    1993ChevroletK2500Rear
    1992ChevroletK2500Rear
    1991ChevroletK2500Rear
    1990ChevroletK2500Rear
    1989ChevroletK2500Rear
    1988ChevroletK2500Rear
    2000ChevroletK25004WDRear
    1999ChevroletK25004WDRear
    1998ChevroletK25004WDRear
    1997ChevroletK25004WDRear
    1996ChevroletK25004WDRear
    1995ChevroletK25004WDRear
    1994ChevroletK25004WDRear
    1998ChevroletK3500Rear
    1997ChevroletK3500Rear
    1996ChevroletK3500Rear
    1995ChevroletK3500Rear
    1994ChevroletK3500Rear
    1993ChevroletK3500Rear
    1992ChevroletK3500Rear
    1991ChevroletK3500Rear
    1990ChevroletK3500Rear
    1989ChevroletK3500Rear
    1988ChevroletK3500Rear
    2000ChevroletK35004WDRear
    1999ChevroletK35004WDRear
    1998ChevroletK35004WDRear
    1997ChevroletK35004WDRear
    1996ChevroletK35004WDRear
    1995ChevroletK35004WDRear
    1994ChevroletK35004WDRear
    1999GMCC1500Rear
    1998GMCC1500Rear
    1997GMCC1500Rear
    1996GMCC1500Rear
    1995GMCC1500Rear
    1994GMCC1500Rear
    1993GMCC1500Rear
    1992GMCC1500Rear
    1991GMCC1500Rear
    1990GMCC1500Rear
    1989GMCC1500Rear
    1988GMCC1500Rear
    2000GMCC2500Rear
    1999GMCC2500Rear
    1998GMCC2500Rear
    1997GMCC2500Rear
    1996GMCC2500Rear
    1995GMCC2500Rear
    1994GMCC2500Rear
    1993GMCC2500Rear
    1992GMCC2500Rear
    1991GMCC2500Rear
    1990GMCC2500Rear
    1989GMCC2500Rear
    1988GMCC2500Rear
    2000GMCC3500Rear
    1999GMCC3500Rear
    1998GMCC3500Rear
    1997GMCC3500Rear
    1996GMCC3500Rear
    1995GMCC3500Rear
    1994GMCC3500Rear
    1993GMCC3500Rear
    1992GMCC3500Rear
    1991GMCC3500Rear
    1990GMCC3500Rear
    1989GMCC3500Rear
    1988GMCC3500Rear
    1999GMCK1500Rear
    1998GMCK1500Rear
    1997GMCK1500Rear
    1996GMCK1500Rear
    1995GMCK1500Rear
    1994GMCK1500Rear
    1993GMCK1500Rear
    1992GMCK1500Rear
    1991GMCK1500Rear
    1990GMCK1500Rear
    1989GMCK1500Rear
    1988GMCK1500Rear
    2000GMCK2500Rear
    1999GMCK2500Rear
    1998GMCK2500Rear
    1997GMCK2500Rear
    1996GMCK2500Rear
    1995GMCK2500Rear
    1994GMCK2500Rear
    1993GMCK2500Rear
    1992GMCK2500Rear
    1991GMCK2500Rear
    1990GMCK2500Rear
    1989GMCK2500Rear
    1988GMCK2500Rear
    1999GMCK3500Rear
    1998GMCK3500Rear
    1997GMCK3500Rear
    1996GMCK3500Rear
    1995GMCK3500Rear
    1994GMCK3500Rear
    1993GMCK3500Rear
    1992GMCK3500Rear
    1991GMCK3500Rear
    1990GMCK3500Rear
    1989GMCK3500Rear
    1988GMCK3500Rear
    1998ToyotaT100RWDFront
    Warranty

    View warranty coverage

    Close specs

    Monroe Manufacturer's Warranty

    DRiV warrants qualifying Monroe products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions, for as long as such original purchaser owns the vehicle on which they were originally installed.

    Qualifying Products

  • Monroe OESpectrum shocks and struts
  • Monroe Reflex shocks and struts
  • Monroe Quick-Strut assembly
  • Monroe Gas-Magnum shocks
  • Monroe Magnum loaded strut assembly
  • DRiV's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.

    To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased.

    This warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.

    This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-geniune DRiV branded product or competitive parts; and (x) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.

    DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.

    DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

    Shipping & Returns

    Free shipping within the lower 48 United States

    Close specs

    FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

    • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
    • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

    All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

    Shock Surplus ships to the following destinations, and more:

    • All of North America
    • All of Europe
    • United Arab Emirates
    • Australia
    • Most Asian countries

    Contact us for a free direct quote to your location.

    30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

    We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

    Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

    • Products must be new, unused, and in uninstalled condition for us to accept a return.
    • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
    • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

    Exchanges

    No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

    To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

    Return Shipping Costs

    We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

    • Misboxed Item - Shock Surplus Responsibility
    • Incorrect Item Sent - Shock Surplus Responsibility
    • Incorrect Item Ordered - Customer Responsibility
    • Order Error (Address, Vehicle Fitment) - Customer Responsibility
    • Changed Mind - Customer Responsibility
    • Damaged in Transit - Shock Surplus Responsibility

    Start Your Return Process

    Returns Under Customer's Responsibility

    • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
    • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

    Returns Under Shock Surplus' Responsibility

    • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

    Refunds

    You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

    If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

    International Orders

    • Orders are final, no returns
    • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
    • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
    • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.