Monroe

Magnum OE Replacement Shocks

66424
$65.94 Sale
Out of Stock

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
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Product Details

Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

Part Numbers & Details

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Overview & Specs
1 Shock Absorber
Package contains a single shock.
Monroe Limited Lifetime Warranty
Manufacturer provided lifetime warranty and exclusive Feel the Difference Guarantee.
Factory Hardware for Installation
All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
Designed for Trucks and Vans
Engineered for hardworking full-size trucks and vans and features full-displaced valving on compression cycles to deliver controlled ride and handling
Heavy Duty Build
Heavy-duty nitrocarburized rod (non-dust shield units only) and sintered iron piston enhance durability for longer service life while self-lubricating fluid seal reduces friction against piston rod to reduce wear
Nitrogen gas charge
Maintains tire-to-road contact for improved ride and handling by reducing aeration and shock fade
Specifications
Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
66424Shock Absorber118.800"12.050"6.750"OEMOEM
Product Details

Designed for midsize and full-size trucks and vans, Monroe Gas-Magnum shock absorbers provide firm control without a harsh ride. With up to twice the fluid capacity of standard 1-in. bore shocks, they work more efficiently with less effort.

Compatibility List
YearMakeModelDrivePosition
2016KenworthC500RWD, 4WD, AWD, FWDRear
2015KenworthC500RWD, 4WD, AWD, FWDRear
2014KenworthC500RWD, 4WD, AWD, FWDRear
2013KenworthC500RWD, 4WD, AWD, FWDRear
2012KenworthC500RWD, 4WD, AWD, FWDRear
2011KenworthC500RWD, 4WD, AWD, FWDRear
2010KenworthC500RWD, 4WD, AWD, FWDRear
2009KenworthC500RWD, 4WD, AWD, FWDRear
2008KenworthC500RWD, 4WD, AWD, FWDRear
2007KenworthC500RWD, 4WD, AWD, FWDRear
2006KenworthC500RWD, 4WD, AWD, FWDRear
2005KenworthC500RWD, 4WD, AWD, FWDRear
2004KenworthC500RWD, 4WD, AWD, FWDRear
2003KenworthC500RWD, 4WD, AWD, FWDRear
2002KenworthC500RWD, 4WD, AWD, FWDRear
2001KenworthC500RWD, 4WD, AWD, FWDRear
2000KenworthC500RWD, 4WD, AWD, FWDRear
1999KenworthC500RWD, 4WD, AWD, FWDRear
1998KenworthC500RWD, 4WD, AWD, FWDRear
1997KenworthC500RWD, 4WD, AWD, FWDRear
1996KenworthC500RWD, 4WD, AWD, FWDRear
1995KenworthC500RWD, 4WD, AWD, FWDRear
1994KenworthC500RWD, 4WD, AWD, FWDRear
1993KenworthC500RWD, 4WD, AWD, FWDRear
1992KenworthC500RWD, 4WD, AWD, FWDRear
1991KenworthC500RWD, 4WD, AWD, FWDRear
1990KenworthC500RWD, 4WD, AWD, FWDRear
1989KenworthC500RWD, 4WD, AWD, FWDRear
1988KenworthC500RWD, 4WD, AWD, FWDRear
1987KenworthC500RWD, 4WD, AWD, FWDRear
1986KenworthC500RWD, 4WD, AWD, FWDRear
1985KenworthC500RWD, 4WD, AWD, FWDRear
1984KenworthC500RWD, 4WD, AWD, FWDRear
1983KenworthC500RWD, 4WD, AWD, FWDRear
1982KenworthC500RWD, 4WD, AWD, FWDRear
1981KenworthC500RWD, 4WD, AWD, FWDRear
1985KenworthK100RWD, 4WD, AWD, FWDRear
1984KenworthK100RWD, 4WD, AWD, FWDRear
1983KenworthK100RWD, 4WD, AWD, FWDRear
1982KenworthK100RWD, 4WD, AWD, FWDRear
1981KenworthK100RWD, 4WD, AWD, FWDRear
2006KenworthK100ERWD, 4WD, AWD, FWDFront
2006KenworthK100ERWD, 4WD, AWD, FWDFront
2005KenworthK100ERWD, 4WD, AWD, FWDFront
2005KenworthK100ERWD, 4WD, AWD, FWDRear
2004KenworthK100ERWD, 4WD, AWD, FWDFront
2003KenworthK100ERWD, 4WD, AWD, FWDRear
2003KenworthK100ERWD, 4WD, AWD, FWDFront
2002KenworthK100ERWD, 4WD, AWD, FWDRear
2002KenworthK100ERWD, 4WD, AWD, FWDFront
2001KenworthK100ERWD, 4WD, AWD, FWDRear
2001KenworthK100ERWD, 4WD, AWD, FWDFront
2000KenworthK100ERWD, 4WD, AWD, FWDFront
2000KenworthK100ERWD, 4WD, AWD, FWDRear
1999KenworthK100ERWD, 4WD, AWD, FWDRear
1999KenworthK100ERWD, 4WD, AWD, FWDFront
1998KenworthK100ERWD, 4WD, AWD, FWDFront
1998KenworthK100ERWD, 4WD, AWD, FWDRear
1997KenworthK100ERWD, 4WD, AWD, FWDFront
1997KenworthK100ERWD, 4WD, AWD, FWDRear
1996KenworthK100ERWD, 4WD, AWD, FWDRear
1996KenworthK100ERWD, 4WD, AWD, FWDFront
1995KenworthK100ERWD, 4WD, AWD, FWDRear
1995KenworthK100ERWD, 4WD, AWD, FWDFront
1994KenworthK100ERWD, 4WD, AWD, FWDRear
1994KenworthK100ERWD, 4WD, AWD, FWDFront
1993KenworthK100ERWD, 4WD, AWD, FWDRear
1993KenworthK100ERWD, 4WD, AWD, FWDFront
1992KenworthK100ERWD, 4WD, AWD, FWDRear
1992KenworthK100ERWD, 4WD, AWD, FWDFront
1991KenworthK100ERWD, 4WD, AWD, FWDRear
1991KenworthK100ERWD, 4WD, AWD, FWDFront
1990KenworthK100ERWD, 4WD, AWD, FWDRear
1990KenworthK100ERWD, 4WD, AWD, FWDFront
1989KenworthK100ERWD, 4WD, AWD, FWDFront
1989KenworthK100ERWD, 4WD, AWD, FWDRear
1988KenworthK100ERWD, 4WD, AWD, FWDFront
1988KenworthK100ERWD, 4WD, AWD, FWDRear
1987KenworthK100ERWD, 4WD, AWD, FWDRear
1987KenworthK100ERWD, 4WD, AWD, FWDFront
1986KenworthK100ERWD, 4WD, AWD, FWDFront
1986KenworthK100ERWD, 4WD, AWD, FWDRear
1985KenworthK100ERWD, 4WD, AWD, FWDRear
1985KenworthK100ERWD, 4WD, AWD, FWDFront
2005KenworthK300RWD, 4WD, AWD, FWDRear
2004KenworthK300RWD, 4WD, AWD, FWDRear
2003KenworthK300RWD, 4WD, AWD, FWDRear
2002KenworthK300RWD, 4WD, AWD, FWDRear
2001KenworthK300RWD, 4WD, AWD, FWDRear
2000KenworthK300RWD, 4WD, AWD, FWDRear
1999KenworthK300RWD, 4WD, AWD, FWDRear
1998KenworthK300RWD, 4WD, AWD, FWDRear
1997KenworthK300RWD, 4WD, AWD, FWDRear
1996KenworthK300RWD, 4WD, AWD, FWDRear
1995KenworthK300RWD, 4WD, AWD, FWDRear
1994KenworthK300RWD, 4WD, AWD, FWDRear
1993KenworthK300RWD, 4WD, AWD, FWDRear
2011KenworthT2000RWD, 4WD, AWD, FWDRear
2010KenworthT2000RWD, 4WD, AWD, FWDRear
2009KenworthT2000RWD, 4WD, AWD, FWDRear
2008KenworthT2000RWD, 4WD, AWD, FWDRear
2007KenworthT2000RWD, 4WD, AWD, FWDRear
2006KenworthT2000RWD, 4WD, AWD, FWDRear
2005KenworthT2000RWD, 4WD, AWD, FWDRear
2004KenworthT2000RWD, 4WD, AWD, FWDRear
2003KenworthT2000RWD, 4WD, AWD, FWDRear
2002KenworthT2000RWD, 4WD, AWD, FWDRear
2001KenworthT2000RWD, 4WD, AWD, FWDRear
2000KenworthT2000RWD, 4WD, AWD, FWDRear
1999KenworthT2000RWD, 4WD, AWD, FWDRear
1998KenworthT2000RWD, 4WD, AWD, FWDRear
1997KenworthT2000RWD, 4WD, AWD, FWDRear
2008KenworthT300RWD, 4WD, AWD, FWDRear
2007KenworthT300RWD, 4WD, AWD, FWDRear
2006KenworthT300RWD, 4WD, AWD, FWDRear
2005KenworthT300RWD, 4WD, AWD, FWDRear
2004KenworthT300RWD, 4WD, AWD, FWDRear
2003KenworthT300RWD, 4WD, AWD, FWDRear
2002KenworthT300RWD, 4WD, AWD, FWDRear
2001KenworthT300RWD, 4WD, AWD, FWDRear
2000KenworthT300RWD, 4WD, AWD, FWDRear
1999KenworthT300RWD, 4WD, AWD, FWDRear
1998KenworthT300RWD, 4WD, AWD, FWDRear
1997KenworthT300RWD, 4WD, AWD, FWDRear
1996KenworthT300RWD, 4WD, AWD, FWDRear
1995KenworthT300RWD, 4WD, AWD, FWDRear
1999KenworthT400RWD, 4WD, AWD, FWDRear
1998KenworthT400RWD, 4WD, AWD, FWDRear
1997KenworthT400RWD, 4WD, AWD, FWDRear
1996KenworthT400RWD, 4WD, AWD, FWDRear
1995KenworthT400RWD, 4WD, AWD, FWDRear
1994KenworthT400RWD, 4WD, AWD, FWDRear
1993KenworthT400RWD, 4WD, AWD, FWDRear
1992KenworthT400RWD, 4WD, AWD, FWDRear
1991KenworthT400RWD, 4WD, AWD, FWDRear
1990KenworthT400RWD, 4WD, AWD, FWDRear
1989KenworthT400RWD, 4WD, AWD, FWDRear
1988KenworthT400RWD, 4WD, AWD, FWDRear
1987KenworthT400RWD, 4WD, AWD, FWDRear
1986KenworthT400RWD, 4WD, AWD, FWDRear
1985KenworthT400RWD, 4WD, AWD, FWDRear
1984KenworthT400RWD, 4WD, AWD, FWDRear
1983KenworthT400RWD, 4WD, AWD, FWDRear
1982KenworthT400RWD, 4WD, AWD, FWDRear
2007KenworthT600ARWD, 4WD, AWD, FWDRear
2006KenworthT600ARWD, 4WD, AWD, FWDRear
2005KenworthT600ARWD, 4WD, AWD, FWDRear
2004KenworthT600ARWD, 4WD, AWD, FWDRear
2003KenworthT600ARWD, 4WD, AWD, FWDRear
2002KenworthT600ARWD, 4WD, AWD, FWDRear
2001KenworthT600ARWD, 4WD, AWD, FWDRear
2000KenworthT600ARWD, 4WD, AWD, FWDRear
1999KenworthT600ARWD, 4WD, AWD, FWDRear
1998KenworthT600ARWD, 4WD, AWD, FWDRear
1997KenworthT600ARWD, 4WD, AWD, FWDRear
1996KenworthT600ARWD, 4WD, AWD, FWDRear
1995KenworthT600ARWD, 4WD, AWD, FWDRear
1994KenworthT600ARWD, 4WD, AWD, FWDRear
1993KenworthT600ARWD, 4WD, AWD, FWDRear
1992KenworthT600ARWD, 4WD, AWD, FWDRear
1991KenworthT600ARWD, 4WD, AWD, FWDRear
1990KenworthT600ARWD, 4WD, AWD, FWDRear
1989KenworthT600ARWD, 4WD, AWD, FWDRear
1988KenworthT600ARWD, 4WD, AWD, FWDRear
1987KenworthT600ARWD, 4WD, AWD, FWDRear
1986KenworthT600ARWD, 4WD, AWD, FWDRear
2020KenworthT800RWD, 4WD, AWD, FWDRear
2019KenworthT800RWD, 4WD, AWD, FWDRear
2018KenworthT800RWD, 4WD, AWD, FWDRear
2017KenworthT800RWD, 4WD, AWD, FWDRear
2016KenworthT800RWD, 4WD, AWD, FWDRear
2015KenworthT800RWD, 4WD, AWD, FWDRear
2014KenworthT800RWD, 4WD, AWD, FWDRear
2013KenworthT800RWD, 4WD, AWD, FWDRear
2012KenworthT800RWD, 4WD, AWD, FWDRear
2011KenworthT800RWD, 4WD, AWD, FWDRear
2010KenworthT800RWD, 4WD, AWD, FWDRear
2009KenworthT800RWD, 4WD, AWD, FWDRear
2008KenworthT800RWD, 4WD, AWD, FWDRear
2007KenworthT800RWD, 4WD, AWD, FWDRear
2006KenworthT800RWD, 4WD, AWD, FWDRear
2005KenworthT800RWD, 4WD, AWD, FWDRear
2004KenworthT800RWD, 4WD, AWD, FWDRear
2003KenworthT800RWD, 4WD, AWD, FWDRear
2002KenworthT800RWD, 4WD, AWD, FWDRear
2001KenworthT800RWD, 4WD, AWD, FWDRear
2000KenworthT800RWD, 4WD, AWD, FWDRear
1999KenworthT800RWD, 4WD, AWD, FWDRear
1998KenworthT800RWD, 4WD, AWD, FWDRear
1997KenworthT800RWD, 4WD, AWD, FWDRear
1996KenworthT800RWD, 4WD, AWD, FWDRear
1995KenworthT800RWD, 4WD, AWD, FWDRear
1994KenworthT800RWD, 4WD, AWD, FWDRear
1993KenworthT800RWD, 4WD, AWD, FWDRear
1992KenworthT800RWD, 4WD, AWD, FWDRear
1991KenworthT800RWD, 4WD, AWD, FWDRear
1990KenworthT800RWD, 4WD, AWD, FWDRear
1989KenworthT800RWD, 4WD, AWD, FWDRear
1988KenworthT800RWD, 4WD, AWD, FWDRear
1987KenworthT800RWD, 4WD, AWD, FWDRear
2020KenworthW900RWD, 4WD, AWD, FWDRear
2019KenworthW900RWD, 4WD, AWD, FWDRear
2018KenworthW900RWD, 4WD, AWD, FWDRear
2017KenworthW900RWD, 4WD, AWD, FWDRear
2016KenworthW900RWD, 4WD, AWD, FWDRear
2015KenworthW900RWD, 4WD, AWD, FWDRear
2014KenworthW900RWD, 4WD, AWD, FWDRear
2013KenworthW900RWD, 4WD, AWD, FWDRear
2012KenworthW900RWD, 4WD, AWD, FWDRear
2011KenworthW900RWD, 4WD, AWD, FWDRear
2010KenworthW900RWD, 4WD, AWD, FWDRear
2009KenworthW900RWD, 4WD, AWD, FWDRear
2008KenworthW900RWD, 4WD, AWD, FWDRear
2007KenworthW900RWD, 4WD, AWD, FWDRear
2006KenworthW900RWD, 4WD, AWD, FWDRear
2005KenworthW900RWD, 4WD, AWD, FWDRear
2004KenworthW900RWD, 4WD, AWD, FWDRear
2003KenworthW900RWD, 4WD, AWD, FWDRear
2002KenworthW900RWD, 4WD, AWD, FWDRear
2001KenworthW900RWD, 4WD, AWD, FWDRear
2000KenworthW900RWD, 4WD, AWD, FWDRear
1999KenworthW900RWD, 4WD, AWD, FWDRear
1998KenworthW900RWD, 4WD, AWD, FWDRear
1997KenworthW900RWD, 4WD, AWD, FWDRear
1996KenworthW900RWD, 4WD, AWD, FWDRear
1995KenworthW900RWD, 4WD, AWD, FWDRear
1994KenworthW900RWD, 4WD, AWD, FWDRear
1993KenworthW900RWD, 4WD, AWD, FWDRear
1992KenworthW900RWD, 4WD, AWD, FWDRear
1991KenworthW900RWD, 4WD, AWD, FWDRear
1990KenworthW900RWD, 4WD, AWD, FWDRear
1989KenworthW900RWD, 4WD, AWD, FWDRear
1988KenworthW900RWD, 4WD, AWD, FWDRear
1987KenworthW900RWD, 4WD, AWD, FWDRear
1986KenworthW900RWD, 4WD, AWD, FWDRear
1985KenworthW900RWD, 4WD, AWD, FWDRear
1984KenworthW900RWD, 4WD, AWD, FWDRear
1983KenworthW900RWD, 4WD, AWD, FWDRear
1982KenworthW900RWD, 4WD, AWD, FWDRear
1981KenworthW900RWD, 4WD, AWD, FWDRear
2012Peterbilt365RWD, 4WD, AWD, FWDRear
2011Peterbilt365RWD, 4WD, AWD, FWDRear
2010Peterbilt365RWD, 4WD, AWD, FWDRear
2009Peterbilt365RWD, 4WD, AWD, FWDRear
2008Peterbilt365RWD, 4WD, AWD, FWDRear
2018Peterbilt367RWD, 4WD, AWD, FWDRear
2017Peterbilt367RWD, 4WD, AWD, FWDRear
2016Peterbilt367RWD, 4WD, AWD, FWDRear
2015Peterbilt367RWD, 4WD, AWD, FWDRear
2014Peterbilt367RWD, 4WD, AWD, FWDRear
2013Peterbilt367RWD, 4WD, AWD, FWDRear
2012Peterbilt367RWD, 4WD, AWD, FWDRear
2011Peterbilt367RWD, 4WD, AWD, FWDRear
2010Peterbilt367RWD, 4WD, AWD, FWDRear
2009Peterbilt367RWD, 4WD, AWD, FWDRear
2008Peterbilt367RWD, 4WD, AWD, FWDRear
2016Peterbilt384RWD, 4WD, AWD, FWDRear
2015Peterbilt384RWD, 4WD, AWD, FWDRear
2014Peterbilt384RWD, 4WD, AWD, FWDRear
2013Peterbilt384RWD, 4WD, AWD, FWDRear
2012Peterbilt384RWD, 4WD, AWD, FWDRear
2011Peterbilt384RWD, 4WD, AWD, FWDRear
2010Peterbilt384RWD, 4WD, AWD, FWDRear
2009Peterbilt384RWD, 4WD, AWD, FWDRear
2008Peterbilt384RWD, 4WD, AWD, FWDRear
2007Peterbilt385RWD, 4WD, AWD, FWDRear
2006Peterbilt385RWD, 4WD, AWD, FWDRear
2005Peterbilt385RWD, 4WD, AWD, FWDRear
2004Peterbilt385RWD, 4WD, AWD, FWDRear
2003Peterbilt385RWD, 4WD, AWD, FWDRear
2002Peterbilt385RWD, 4WD, AWD, FWDRear
2001Peterbilt385RWD, 4WD, AWD, FWDRear
2000Peterbilt385RWD, 4WD, AWD, FWDRear
1999Peterbilt385RWD, 4WD, AWD, FWDRear
1998Peterbilt385RWD, 4WD, AWD, FWDRear
1997Peterbilt385RWD, 4WD, AWD, FWDRear
1996Peterbilt385RWD, 4WD, AWD, FWDRear
2016Peterbilt386RWD, 4WD, AWD, FWDRear
2015Peterbilt386RWD, 4WD, AWD, FWDRear
2014Peterbilt386RWD, 4WD, AWD, FWDRear
2013Peterbilt386RWD, 4WD, AWD, FWDRear
2012Peterbilt386RWD, 4WD, AWD, FWDRear
2011Peterbilt386RWD, 4WD, AWD, FWDRear
2010Peterbilt386RWD, 4WD, AWD, FWDRear
2009Peterbilt386RWD, 4WD, AWD, FWDRear
2008Peterbilt386RWD, 4WD, AWD, FWDRear
2007Peterbilt386RWD, 4WD, AWD, FWDRear
2006Peterbilt386RWD, 4WD, AWD, FWDRear
2015Peterbilt587RWD, 4WD, AWD, FWDRear
2014Peterbilt587RWD, 4WD, AWD, FWDRear
2013Peterbilt587RWD, 4WD, AWD, FWDRear
2012Peterbilt587RWD, 4WD, AWD, FWDRear
2011Peterbilt587RWD, 4WD, AWD, FWDRear
Warranty

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Monroe Manufacturer's Warranty

DRiV warrants qualifying Monroe products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions, for as long as such original purchaser owns the vehicle on which they were originally installed.

Qualifying Products

  • Monroe OESpectrum shocks and struts
  • Monroe Reflex shocks and struts
  • Monroe Quick-Strut assembly
  • Monroe Gas-Magnum shocks
  • Monroe Magnum loaded strut assembly
  • DRiV's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value.

    To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased.

    This warranty does not apply to purchases made through unauthorized retailers/dealers including unauthorized online sellers. DRiV has no way to confirm the authenticity and quality of products sold through unauthorized resellers and is not obligated to honor warranty claims when purchased from an unauthorized individual, unauthorized retailer/dealer, or unauthorized online retailer. Purchases made through auction sites, marketplaces, private or third-party sales, or other unauthorized online retailers are not eligible for warranty.

    This warranty does not apply to: (i) any other costs, including costs of removal, installation, diagnostic time, and any other expenses arising out of replacing the product (ii) products which have been installed on non-catalogued applications; (iii) products that are new, unused or show signs of normal wear but not defective; (iv) products which have been misused, modified, altered, improperly applied or installed; (v) product damaged in an accident or by fire, weather, or any other force majeure event or hazard; (vi) products which have been installed on vehicles used for commercial, fleet, Governmental or racing purposes or damaged due to vehicle modifications; (vii) obsolete parts no longer available from DRiV; (viii) product that has been transferred from the vehicle on which it was originally installed; (ix) non-geniune DRiV branded product or competitive parts; and (x) products installed on vehicles that have been modified outside the specifications of the vehicle’s original equipment manufacturer, including but not limited to aftermarket modifications for racing, off-road, or powersports purposes.

    DRiV will not accept any returns and is not responsible for any claims related to circumstances and products described in the preceding sentence. All warranties, express or implied, are disclaimed if not stated herein. Any implied warranties you may have under state law are limited to the same duration and other terms as this warranty to the extent permissible.

    DRiV will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

    Shipping & Returns

    Free shipping within the lower 48 United States

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    FREE Shipping applies to all products shipped to the lower 48 United States.

    All other shipping destinations that are available will be calculated at checkout, or you should contact us prior to your sale - contact us.

    Shock Surplus ships to the following destinations, and more:

    • All of North America
    • All of Europe
    • United Arab Emirates
    • Australia
    • Most Asian countries

    Contact us for a free direct quote to your location.

    30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

    Start Your Return Process

    We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

    Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

    • Products must be new, unused, and in uninstalled condition for us to accept a return.
    • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
    • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

    Return Shipping Costs

    We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

    • Misboxed Item - Shock Surplus Responsibility
    • Incorrect Item Sent - Shock Surplus Responsibility
    • Incorrect Item Ordered - Customer Responsibility
    • Order Error (Address, Vehicle Fitment) - Customer Responsibility
    • Changed Mind - Customer Responsibility
    • Damaged in Transit - Shock Surplus Responsibility

    Returns Under Customer's Responsibility

    • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
    • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

    Returns under Shock Surplus' responsibility

    • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

    International Orders

    • Orders are final, no returns
    • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
    • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.

    Customers that wish to return products in order to exchange for different product will not be subject to a restocking fee. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

    To start a return or exchange, please fill out THIS FORM, and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

    Refunds

    You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

    If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.