Rancho

RS5000X Gas Shocks

RS55001
$63.98 Sale
In Stock
Rancho

RS5000X Gas Shocks

RS55001
$63.98 Sale
In Stock

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
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Product Details

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Part Numbers & Details

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Part Numbers & Details
Package Contains 1 Shock
You'll be getting one shock absorber.
Rancho Lifetime Warranty
Manufacturer limited lifetime warranty protects against defects and premature failure.
Factory Hardware for Installation
All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
Product Highlights
Progressive engagement valving
Product Highlights
Low friction, self lubricating seal
Specifications
Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom MountBoot Included
RS55001Shock Absorber121.08"13.39"7.69"EYELET/SLEEVEEYELET/SLEEVEYes
Product Details

RS5000X Gas Shock, The core of this new and innovative shock from Rancho is the unique and patented rebound valving system and an advanced compression phase of the shock absorber. This proprietary process developed by the ride engineers at Rancho will elevate the overall handling and performance of your vehicle on and off-road. Each RS5000X shock is gas pressurized to 150 PSI.* The twin tube, gas pressurized shock has a variety of advantages including minimizing air-to-oil mixture that can cause foaming and shock fade. Gas pressurization also provides a mild boost of spring rate to the vehicle. The RS5000X series features a 2-1/4-inch diameter shock body. A larger shock body allows for increased fluid capacity to operate cooler and to increase vehicle control and performance at varying speeds and terrains. The RS5000X series combines a larger shock body with all-weather fluid, allowing the shock to withstand internal temperatures between -40 and 248 degrees Fahrenheit. The Rancho RS5000X series design includes patented progressive rebound and compression discs. At lower speeds or in the earlier stages of the shock's travel, an eccentric disc in the valve shim stacks will engage the valving at lower frequencies, helping to control the energy of motion as the cycle of the shock increases or decreases in its action. When hitting a pothole, off-road trail obstacle or similar activity, Rancho's Progressive Engagement Valving allows for early flow of fluid, helping to reduce harsh initial impacts and to control the flow of fluid in a progressive, gradual manner through the valving. During on- or off-road driving activities like washboarding or when travelling a rough fire road, the early flow of fluid helps to minimize a "rough" ride as the piston movement is able to glide through the initial travel motion of the shock with minimal ground impact or force. If needed, the Progressive Engagement Valving will further engage to maintain control and stability.

Compatibility List
YearMakeModelDrivePositionLift
1994ChevroletBlazer4WDFront4
1993ChevroletBlazer4WDFront4
1992ChevroletBlazer4WDFront4
1991ChevroletBlazer4WDFront4
1991ChevroletBlazer4WDFront4
1990ChevroletBlazer4WDFront4
1990ChevroletBlazer4WDFront4
1989ChevroletBlazer4WDFront4
1989ChevroletBlazer4WDFront4
1988ChevroletBlazer4WDFront4
1988ChevroletBlazer4WDFront4
1987ChevroletBlazer4WDFront4
1987ChevroletBlazer4WDFront4
1986ChevroletBlazer4WDFront4
1985ChevroletBlazer4WDFront4
1984ChevroletBlazer4WDFront4
1983ChevroletBlazer4WDFront4
1982ChevroletBlazer4WDFront4
1981ChevroletBlazer4WDFront4
1980ChevroletBlazer4WDFront4
1979ChevroletBlazer4WDFront4
1978ChevroletBlazer4WDFront4
1977ChevroletBlazer4WDFront4
1976ChevroletBlazer4WDFront4
1975ChevroletBlazer4WDFront4
1974ChevroletBlazer4WDFront4
1973ChevroletBlazer4WDFront4
1972ChevroletBlazer4WDFront4
1971ChevroletBlazer4WDFront4
1970ChevroletBlazer4WDFront4
1969ChevroletBlazer4WDFront4
1986ChevroletK10Front Outer
1985ChevroletK10Front Outer
1984ChevroletK10Front Outer
1983ChevroletK10Front Outer
1982ChevroletK10Front Outer
1981ChevroletK10Front Outer
1980ChevroletK10Front Outer
1979ChevroletK10Front Outer
1978ChevroletK10Front Outer
1977ChevroletK10Front Outer
1976ChevroletK10Front Outer
1975ChevroletK10Front Outer
1974ChevroletK10 PickupFront2.5- 4
1973ChevroletK10 PickupFront2.5- 4
1972ChevroletK10 PickupFront2.5- 4
1971ChevroletK10 PickupFront2.5- 4
1970ChevroletK10 PickupFront2.5- 4
1969ChevroletK10 PickupFront2.5- 4
1986ChevroletK10 SuburbanFront
1985ChevroletK10 SuburbanFront
1984ChevroletK10 SuburbanFront
1983ChevroletK10 SuburbanFront
1982ChevroletK10 SuburbanFront
1981ChevroletK10 SuburbanFront
1980ChevroletK10 SuburbanFront
1979ChevroletK10 SuburbanFront
1978ChevroletK10 SuburbanFront
1977ChevroletK10 SuburbanFront
1976ChevroletK10 SuburbanFront
1975ChevroletK10 SuburbanFront
1974ChevroletK10 SuburbanFront
1973ChevroletK10 SuburbanFront
1972ChevroletK10 SuburbanFront
1971ChevroletK10 SuburbanFront
1970ChevroletK10 SuburbanFront
1969ChevroletK10 SuburbanFront
1999ChevroletK1500Front4
1998ChevroletK1500Front4
1997ChevroletK1500Front4
1996ChevroletK1500Front4
1995ChevroletK1500Front4
1994ChevroletK1500Front4
1993ChevroletK1500Front4
1992ChevroletK1500Front4
1991ChevroletK1500Front4
1990ChevroletK1500Front4
1989ChevroletK1500Front4
1988ChevroletK1500Front4
1986ChevroletK20Front Outer
1985ChevroletK20Front Outer
1984ChevroletK20Front Outer
1983ChevroletK20Front Outer
1982ChevroletK20Front Outer
1981ChevroletK20Front Outer
1980ChevroletK20Front Outer
1979ChevroletK20Front Outer
1978ChevroletK20Front Outer
1977ChevroletK20Front Outer
1976ChevroletK20Front Outer
1975ChevroletK20Front Outer
1974ChevroletK20 PickupFront2.5- 4
1973ChevroletK20 PickupFront2.5- 4
1972ChevroletK20 PickupFront2.5- 4
1971ChevroletK20 PickupFront2.5- 4
1970ChevroletK20 PickupFront2.5- 4
1969ChevroletK20 PickupFront2.5- 4
1986ChevroletK20 SuburbanFront Outer
1985ChevroletK20 SuburbanFront Outer
1984ChevroletK20 SuburbanFront Outer
1983ChevroletK20 SuburbanFront Outer
1982ChevroletK20 SuburbanFront Outer
1981ChevroletK20 SuburbanFront Outer
1980ChevroletK20 SuburbanFront Outer
1979ChevroletK20 SuburbanFront Outer
1978ChevroletK20 SuburbanFront Outer
1977ChevroletK20 SuburbanFront Outer
1976ChevroletK20 SuburbanFront Outer
1975ChevroletK20 SuburbanFront Outer
1974ChevroletK20 SuburbanFront Outer
1973ChevroletK20 SuburbanFront Outer
1972ChevroletK20 SuburbanFront Outer
1971ChevroletK20 SuburbanFront Outer
1970ChevroletK20 SuburbanFront Outer
1969ChevroletK20 SuburbanFront Outer
2000ChevroletK2500Front4
1999ChevroletK2500Front4
1998ChevroletK2500Front4
1997ChevroletK2500Front4
1996ChevroletK2500Front4
1995ChevroletK2500Front4
1994ChevroletK2500Front4
1993ChevroletK2500Front4
1992ChevroletK2500Front4
1991ChevroletK2500Front4
1990ChevroletK2500Front4
1989ChevroletK2500Front4
1988ChevroletK2500Front4
1999ChevroletK2500 SuburbanFront4
1998ChevroletK2500 SuburbanFront4
1997ChevroletK2500 SuburbanFront4
1996ChevroletK2500 SuburbanFront4
1995ChevroletK2500 SuburbanFront4
1994ChevroletK2500 SuburbanFront4
1993ChevroletK2500 SuburbanFront4
1992ChevroletK2500 SuburbanFront4
1986ChevroletK30Front2.5- 4
1985ChevroletK30Front2.5- 4
1984ChevroletK30Front2.5- 4
1983ChevroletK30Front2.5- 4
1982ChevroletK30Front2.5- 4
1981ChevroletK30Front2.5- 4
1980ChevroletK30Front2.5- 4
1979ChevroletK30Front2.5- 4
1978ChevroletK30Front2.5- 4
1977ChevroletK30Front2.5- 4
2000ChevroletK3500Front4
1999ChevroletK3500Front4
1998ChevroletK3500Front4
1997ChevroletK3500Front4
1996ChevroletK3500Front4
1995ChevroletK3500Front4
1994ChevroletK3500Front4
1993ChevroletK3500Front4
1992ChevroletK3500Front4
1991ChevroletK3500Front4
1990ChevroletK3500Front4
1989ChevroletK3500Front4
1988ChevroletK3500Front4
1986ChevroletK5 Blazer4WDFront2.5- 4
1986ChevroletK5 Blazer4WDFront2.5- 4
1985ChevroletK5 Blazer4WDFront2.5- 4
1985ChevroletK5 Blazer4WDFront2.5- 4
1984ChevroletK5 Blazer4WDFront2.5- 4
1984ChevroletK5 Blazer4WDFront2.5- 4
1983ChevroletK5 Blazer4WDFront2.5- 4
1983ChevroletK5 Blazer4WDFront2.5- 4
1982ChevroletK5 Blazer4WDFront2.5- 4
1982ChevroletK5 Blazer4WDFront2.5- 4
1981ChevroletK5 Blazer4WDFront2.5- 4
1981ChevroletK5 Blazer4WDFront2.5- 4
1980ChevroletK5 Blazer4WDFront2.5- 4
1979ChevroletK5 Blazer4WDFront2.5- 4
1978ChevroletK5 Blazer4WDFront2.5- 4
1977ChevroletK5 Blazer4WDFront2.5- 4
1976ChevroletK5 Blazer4WDFront2.5- 4
1975ChevroletK5 Blazer4WDFront2.5- 4
2000ChevroletTahoe4WDFront
1999ChevroletTahoe4WDFront
1999ChevroletTahoe4WDFront4
1998ChevroletTahoe4WDFront
1998ChevroletTahoe4WDFront4
1997ChevroletTahoe4WDFront
1997ChevroletTahoe4WDFront4
1996ChevroletTahoe4WDFront
1996ChevroletTahoe4WDFront4
1995ChevroletTahoe4WDFront
1995ChevroletTahoe4WDFront4
1987ChevroletV10Front Outer
1988ChevroletV10 SuburbanFront
1987ChevroletV10 SuburbanFront
1991ChevroletV1500 SuburbanFront Outer
1990ChevroletV1500 SuburbanFront Outer
1989ChevroletV1500 SuburbanFront Outer
1987ChevroletV20Front
1988ChevroletV20 SuburbanFront Outer
1987ChevroletV20 SuburbanFront Outer
1991ChevroletV2500 SuburbanFront
1990ChevroletV2500 SuburbanFront
1989ChevroletV2500 SuburbanFront
1988ChevroletV30Front2.5- 4
1987ChevroletV30Front2.5- 4
1991ChevroletV3500Front2.5- 4
1990ChevroletV3500Front2.5- 4
1989ChevroletV3500Front2.5- 4
1991GMCJimmy4WDFront Outer
1990GMCJimmy4WDFront Outer
1989GMCJimmy4WDFront Outer
1988GMCJimmy4WDFront Outer
1987GMCJimmy4WDFront Outer
1986GMCJimmy4WDFront Outer
1985GMCJimmy4WDFront Outer
1984GMCJimmy4WDFront Outer
1983GMCJimmy4WDFront Outer
1982GMCJimmy4WDFront Outer
1981GMCJimmy4WDFront Outer
1980GMCJimmy4WDFront Outer
1979GMCJimmy4WDFront Outer
1978GMCJimmy4WDFront Outer
1977GMCJimmy4WDFront Outer
1976GMCJimmy4WDFront Outer
1975GMCJimmy4WDFront Outer
1974GMCJimmy4WDFront Outer
1973GMCJimmy4WDFront Outer
1972GMCJimmy4WDFront Outer
1971GMCJimmy4WDFront Outer
1970GMCJimmy4WDFront Outer
1978GMCK15Front2.5- 4
1977GMCK15Front2.5- 4
1976GMCK15Front2.5- 4
1975GMCK15Front2.5- 4
1978GMCK15 SuburbanFront2.5- 4
1977GMCK15 SuburbanFront2.5- 4
1976GMCK15 SuburbanFront2.5- 4
1975GMCK15 SuburbanFront2.5- 4
1974GMCK15/K1500 PickupFront2.5- 4
1973GMCK15/K1500 PickupFront2.5- 4
1972GMCK15/K1500 PickupFront2.5- 4
1971GMCK15/K1500 PickupFront2.5- 4
1970GMCK15/K1500 PickupFront2.5- 4
1969GMCK15/K1500 PickupFront2.5- 4
1974GMCK15/K1500 SuburbanFront2.5- 4
1973GMCK15/K1500 SuburbanFront2.5- 4
1972GMCK15/K1500 SuburbanFront2.5- 4
1971GMCK15/K1500 SuburbanFront2.5- 4
1970GMCK15/K1500 SuburbanFront2.5- 4
1969GMCK15/K1500 SuburbanFront2.5- 4
1968GMCK15/K1500 SuburbanFront2.5- 4
1999GMCK1500Front4
1998GMCK1500Front4
1997GMCK1500Front4
1996GMCK1500Front4
1995GMCK1500Front4
1994GMCK1500Front4
1993GMCK1500Front4
1992GMCK1500Front4
1991GMCK1500Front4
1990GMCK1500Front4
1989GMCK1500Front4
1988GMCK1500Front4
1986GMCK1500Front4
1985GMCK1500Front4
1984GMCK1500Front4
1983GMCK1500Front4
1982GMCK1500Front4
1981GMCK1500Front4
1980GMCK1500Front4
1979GMCK1500Front4
1986GMCK1500 SuburbanFront Outer
1985GMCK1500 SuburbanFront Outer
1984GMCK1500 SuburbanFront Outer
1983GMCK1500 SuburbanFront Outer
1982GMCK1500 SuburbanFront Outer
1981GMCK1500 SuburbanFront Outer
1980GMCK1500 SuburbanFront Outer
1979GMCK1500 SuburbanFront Outer
1978GMCK25Front2.5- 4
1977GMCK25Front2.5- 4
1976GMCK25Front2.5- 4
1975GMCK25Front2.5- 4
1978GMCK25 SuburbanFront2.5- 4
1977GMCK25 SuburbanFront2.5- 4
1976GMCK25 SuburbanFront2.5- 4
1975GMCK25 SuburbanFront2.5- 4
1974GMCK25/K2500 PickupFront2.5- 4
1973GMCK25/K2500 PickupFront2.5- 4
1972GMCK25/K2500 PickupFront2.5- 4
1971GMCK25/K2500 PickupFront2.5- 4
1970GMCK25/K2500 PickupFront2.5- 4
1969GMCK25/K2500 PickupFront2.5- 4
1974GMCK25/K2500 SuburbanFront2.5- 4
1973GMCK25/K2500 SuburbanFront2.5- 4
1972GMCK25/K2500 SuburbanFront2.5- 4
1971GMCK25/K2500 SuburbanFront2.5- 4
1970GMCK25/K2500 SuburbanFront2.5- 4
1969GMCK25/K2500 SuburbanFront2.5- 4
1968GMCK25/K2500 SuburbanFront2.5- 4
2000GMCK2500Front4
1999GMCK2500Front4
1998GMCK2500Front4
1997GMCK2500Front4
1996GMCK2500Front4
1995GMCK2500Front4
1994GMCK2500Front4
1993GMCK2500Front4
1992GMCK2500Front4
1991GMCK2500Front4
1990GMCK2500Front4
1989GMCK2500Front4
1988GMCK2500Front4
1986GMCK2500Front4
1985GMCK2500Front4
1984GMCK2500Front4
1983GMCK2500Front4
1982GMCK2500Front4
1981GMCK2500Front4
1980GMCK2500Front4
1979GMCK2500Front4
1998GMCK2500 SuburbanFront4
1997GMCK2500 SuburbanFront4
1996GMCK2500 SuburbanFront4
1995GMCK2500 SuburbanFront4
1994GMCK2500 SuburbanFront4
1993GMCK2500 SuburbanFront4
1992GMCK2500 SuburbanFront4
1986GMCK2500 SuburbanFront4
1985GMCK2500 SuburbanFront4
1984GMCK2500 SuburbanFront4
1983GMCK2500 SuburbanFront4
1982GMCK2500 SuburbanFront4
1981GMCK2500 SuburbanFront4
1980GMCK2500 SuburbanFront4
1979GMCK2500 SuburbanFront4
1978GMCK35Front2.5- 4
1977GMCK35Front2.5- 4
2000GMCK3500Front4
1999GMCK3500Front4
1998GMCK3500Front4
1997GMCK3500Front4
1996GMCK3500Front4
1995GMCK3500Front4
1994GMCK3500Front4
1993GMCK3500Front4
1992GMCK3500Front4
1991GMCK3500Front4
1990GMCK3500Front4
1989GMCK3500Front4
1988GMCK3500Front4
1986GMCK3500Front4
1985GMCK3500Front4
1984GMCK3500Front4
1983GMCK3500Front4
1982GMCK3500Front4
1981GMCK3500Front4
1980GMCK3500Front4
1979GMCK3500Front4
1987GMCV1500Front Outer
1991GMCV1500 SuburbanFront Outer
1990GMCV1500 SuburbanFront Outer
1989GMCV1500 SuburbanFront Outer
1988GMCV1500 SuburbanFront Outer
1987GMCV1500 SuburbanFront Outer
1987GMCV2500Front Outer
1991GMCV2500 SuburbanFront Outer
1990GMCV2500 SuburbanFront Outer
1989GMCV2500 SuburbanFront Outer
1988GMCV2500 SuburbanFront Outer
1987GMCV2500 SuburbanFront Outer
1991GMCV3500Front2.5- 4
1990GMCV3500Front2.5- 4
1989GMCV3500Front2.5- 4
1988GMCV3500Front2.5- 4
1987GMCV3500Front2.5- 4
2000GMCYukon4WDFront
1999GMCYukon4WDFront
1999GMCYukon4WDFront4
1998GMCYukon4WDFront
1998GMCYukon4WDFront4
1997GMCYukon4WDFront
1997GMCYukon4WDFront4
1996GMCYukon4WDFront
1996GMCYukon4WDFront4
1995GMCYukon4WDFront
1995GMCYukon4WDFront4
1994GMCYukon4WDFront
1994GMCYukon4WDFront4
1993GMCYukon4WDFront
1993GMCYukon4WDFront4
1992GMCYukon4WDFront
1992GMCYukon4WDFront4
Warranty

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LIMITED LIFETIME WARRANTY

Limited to qualifying Rancho® products only*

Tenneco warrants qualifying Rancho® products against defects in materials or workmanship (except finish) when used under normal operating conditions for as long as the products are installed on, and the original purchaser owns, the original vehicle on which they were installed.


LIMITED LIFETIME WARRANTY QUALIFYING PRODUCTS:

  • Rancho® quickLIFT™
  • Rancho® RS9000XL™ Shock Absorbers
  • Rancho® RS7000MT™ Monotube Shock Absorbers
  • Rancho® RS5000™ Shock Absorbers
  • Rancho® RS5000X™ Shock Absorbers
  • Rancho® Light Truck Suspension Components

1-YEAR LIMITED WARRANTY

Rancho® RockGear™ products carry a 1-Year Limited Warranty against defects in materials or workmanship (except finish).


90-DAY LIMITED WARRANTY

Rancho® RS9000XL™ extended length and coil-over shock absorbers carry a 90-Day Limited Warranty against defects in materials or workmanship (except finish).

*Tenneco's obligation under the Limited Lifetime Warranty, 1-Year Limited Warranty and 90-Day Limited Warranty is limited to replacement of the defective or worn-out product (except finish) with the same (or substantially comparable) product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. The warranties have no cash value and are valid only in North America and Canada. The warranties do not apply to products which have been modified, improperly applied or installed on vehicles used for commercial or racing purposes. Further, these warranties are limited to use on privately owned passenger cars or light trucks. The warranties do not apply to extended length shock absorbers or products not specifically listed for applied vehicle. The warranties do not apply to normal wear components, including, but not limited to, suspension bushings, tie rod ends, ball joints or spherical rod ends.

To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased or to a Tenneco dealer for verification and exchange under this warranty.

All other warranties not specifically set forth herein, express or implied, are hereby expressly disclaimed to the extent permissible by applicable law. The applicable warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Any implied warranties you may have under state law that may not be disclaimed are limited to the same duration as the applicable warranty set forth herein. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusion may not apply to you.

Tenneco will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

Shipping & Returns

Free shipping within the lower 48 United States

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FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

  • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
  • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

Shock Surplus ships to the following destinations, and more:

  • All of North America
  • All of Europe
  • United Arab Emirates
  • Australia
  • Most Asian countries

Contact us for a free direct quote to your location.

30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

  • Products must be new, unused, and in uninstalled condition for us to accept a return.
  • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
  • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

Exchanges

No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

Return Shipping Costs

We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

  • Misboxed Item - Shock Surplus Responsibility
  • Incorrect Item Sent - Shock Surplus Responsibility
  • Incorrect Item Ordered - Customer Responsibility
  • Order Error (Address, Vehicle Fitment) - Customer Responsibility
  • Changed Mind - Customer Responsibility
  • Damaged in Transit - Shock Surplus Responsibility

Start Your Return Process

Returns Under Customer's Responsibility

  • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
  • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

Returns Under Shock Surplus' Responsibility

  • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

Refunds

You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

International Orders

  • Orders are final, no returns
  • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
  • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
  • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.