Rancho

RS9000XL Adjustable Shocks

RS999112
$118.86 Sale
In Stock
Rancho

RS9000XL Adjustable Shocks

RS999112
$118.86 Sale
In Stock

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
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Product Details

Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

Part Numbers & Details

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Part Numbers & Details
Package Contains 1 Shock
You'll be getting one shock absorber.
Rancho Lifetime Warranty
Manufacturer limited lifetime warranty protects against defects and premature failure.
Factory Hardware for Installation
All necessary washers, bushings, and nuts included. Factory shock mounting bolts are reused for installation.
9-Position adjustment knob
Large, 2.75-in. (70mm) tri-tube body
Low-Friction, self-lubricating seal
Limited Lifetime Warranty and 90-Day Free Ride Offer
Specifications
Part NumberItemQuantityExtended LengthCompressed LengthTravelTop MountBottom Mount
RS999112Shock Absorber125.96"16.25"9.71"EYELETEYELET
Product Details

Rancho's new RS9000XL shock absorbers feature adjustable damping with either a 2.75- or 2.38-in. diameter reserve tube. This massive shock body allows the RS9000XL to run cooler and more consistent even under the most demanding towing conditions, enhancing performance and durability, and is constructed with a larger than typical 18-mm diameter chromed piston rod. Rancho RS9000XL shock series are engineered with nine position tuning technology that provides nine different levels of shock performance, allowing adjustment from very soft to very firm. These premium shocks also have polyurethane bushings that enhance shock performance.

Compatibility List
YearMakeModelDrivePositionLift
1991ChevroletBlazer4WDRear2.5- 4.0
1990ChevroletBlazer4WDRear2.5- 4.0
1989ChevroletBlazer4WDRear2.5- 4.0
1988ChevroletBlazer4WDRear2.5- 4.0
1987ChevroletBlazer4WDRear2.5- 4.0
1986ChevroletBlazer4WDRear2.5- 4.0
1985ChevroletBlazer4WDRear2.5- 4.0
1984ChevroletBlazer4WDRear2.5- 4.0
1983ChevroletBlazer4WDRear2.5- 4.0
1982ChevroletBlazer4WDRear2.5- 4.0
1981ChevroletBlazer4WDRear2.5- 4.0
1980ChevroletBlazer4WDRear2.5- 4.0
1979ChevroletBlazer4WDRear2.5- 4.0
1978ChevroletBlazer4WDRear2.5- 4.0
1977ChevroletBlazer4WDRear2.5- 4.0
1976ChevroletBlazer4WDRear2.5- 4.0
1975ChevroletBlazer4WDRear2.5- 4.0
1974ChevroletBlazer4WDRear2.5- 4.0
1973ChevroletBlazer4WDRear2.5- 4.0
1972ChevroletBlazer4WDRear2.5- 4.0
1971ChevroletBlazer4WDRear2.5- 4.0
1970ChevroletBlazer4WDRear2.5- 4.0
1969ChevroletBlazer4WDRear2.5- 4.0
1986ChevroletK10Rear2.5- 4.0
1985ChevroletK10Rear2.5- 4.0
1984ChevroletK10Rear2.5- 4.0
1983ChevroletK10Rear2.5- 4.0
1982ChevroletK10Rear2.5- 4.0
1981ChevroletK10Rear2.5- 4.0
1980ChevroletK10Rear2.5- 4.0
1979ChevroletK10Rear2.5- 4.0
1978ChevroletK10Rear2.5- 4.0
1977ChevroletK10Rear2.5- 4.0
1976ChevroletK10Rear2.5- 4.0
1975ChevroletK10Rear2.5- 4.0
1974ChevroletK10 PickupRear2.5- 4.0
1973ChevroletK10 PickupRear2.5- 4.0
1972ChevroletK10 PickupRear2.5- 4.0
1971ChevroletK10 PickupRear2.5- 4.0
1970ChevroletK10 PickupRear2.5- 4.0
1969ChevroletK10 PickupRear2.5- 4.0
1968ChevroletK10 PickupRear2.5- 4.0
1967ChevroletK10 PickupRear2.5- 4.0
1986ChevroletK10 SuburbanRear2.5- 4.0
1985ChevroletK10 SuburbanRear2.5- 4.0
1984ChevroletK10 SuburbanRear2.5- 4.0
1983ChevroletK10 SuburbanRear2.5- 4.0
1982ChevroletK10 SuburbanRear2.5- 4.0
1981ChevroletK10 SuburbanRear2.5- 4.0
1980ChevroletK10 SuburbanRear2.5- 4.0
1979ChevroletK10 SuburbanRear2.5- 4.0
1978ChevroletK10 SuburbanRear2.5- 4.0
1977ChevroletK10 SuburbanRear2.5- 4.0
1976ChevroletK10 SuburbanRear2.5- 4.0
1975ChevroletK10 SuburbanRear2.5- 4.0
1974ChevroletK10 SuburbanRear2.5- 4.0
1973ChevroletK10 SuburbanRear2.5- 4.0
1972ChevroletK10 SuburbanRear2.5- 4.0
1971ChevroletK10 SuburbanRear2.5- 4.0
1970ChevroletK10 SuburbanRear2.5- 4.0
1969ChevroletK10 SuburbanRear2.5- 4.0
1986ChevroletK20Rear2.5- 4.0
1985ChevroletK20Rear2.5- 4.0
1984ChevroletK20Rear2.5- 4.0
1983ChevroletK20Rear2.5- 4.0
1982ChevroletK20Rear2.5- 4.0
1981ChevroletK20Rear2.5- 4.0
1980ChevroletK20Rear2.5- 4.0
1979ChevroletK20Rear2.5- 4.0
1978ChevroletK20Rear2.5- 4.0
1977ChevroletK20Rear2.5- 4.0
1976ChevroletK20Rear2.5- 4.0
1975ChevroletK20Rear2.5- 4.0
1974ChevroletK20 PickupRear2.5- 4.0
1973ChevroletK20 PickupRear2.5- 4.0
1972ChevroletK20 PickupRear2.5- 4.0
1971ChevroletK20 PickupRear2.5- 4.0
1970ChevroletK20 PickupRear2.5- 4.0
1969ChevroletK20 PickupRear2.5- 4.0
1968ChevroletK20 PickupRear2.5- 4.0
1967ChevroletK20 PickupRear2.5- 4.0
1986ChevroletK20 SuburbanRear2.5- 4.0
1985ChevroletK20 SuburbanRear2.5- 4.0
1984ChevroletK20 SuburbanRear2.5- 4.0
1983ChevroletK20 SuburbanRear2.5- 4.0
1982ChevroletK20 SuburbanRear2.5- 4.0
1981ChevroletK20 SuburbanRear2.5- 4.0
1980ChevroletK20 SuburbanRear2.5- 4.0
1979ChevroletK20 SuburbanRear2.5- 4.0
1978ChevroletK20 SuburbanRear2.5- 4.0
1977ChevroletK20 SuburbanRear2.5- 4.0
1976ChevroletK20 SuburbanRear2.5- 4.0
1975ChevroletK20 SuburbanRear2.5- 4.0
1974ChevroletK20 SuburbanRear2.5- 4.0
1973ChevroletK20 SuburbanRear2.5- 4.0
1972ChevroletK20 SuburbanRear2.5- 4.0
1971ChevroletK20 SuburbanRear2.5- 4.0
1970ChevroletK20 SuburbanRear2.5- 4.0
1969ChevroletK20 SuburbanRear2.5- 4.0
1968ChevroletK20 SuburbanRear2.5- 4.0
1967ChevroletK20 SuburbanRear2.5- 4.0
1968ChevroletK30 PickupRear3.0- 4.0
1986ChevroletK5 Blazer4WDRear2.5- 4.0
1985ChevroletK5 Blazer4WDRear2.5- 4.0
1984ChevroletK5 Blazer4WDRear2.5- 4.0
1983ChevroletK5 Blazer4WDRear2.5- 4.0
1982ChevroletK5 Blazer4WDRear2.5- 4.0
1981ChevroletK5 Blazer4WDRear2.5- 4.0
1980ChevroletK5 Blazer4WDRear2.5- 4.0
1979ChevroletK5 Blazer4WDRear2.5- 4.0
1978ChevroletK5 Blazer4WDRear2.5- 4.0
1977ChevroletK5 Blazer4WDRear2.5- 4.0
1976ChevroletK5 Blazer4WDRear2.5- 4.0
1975ChevroletK5 Blazer4WDRear2.5- 4.0
1982ChevroletK5 BlazerRWDRear1.5
1981ChevroletK5 BlazerRWDRear1.5
1980ChevroletK5 BlazerRWDRear1.5
1979ChevroletK5 BlazerRWDRear1.5
1978ChevroletK5 BlazerRWDRear1.5
1977ChevroletK5 BlazerRWDRear1.5
1976ChevroletK5 BlazerRWDRear1.5
1975ChevroletK5 BlazerRWDRear1.5
1987ChevroletV10Rear2.5- 4.0
1988ChevroletV10 SuburbanRear2.5- 4.0
1987ChevroletV10 SuburbanRear2.5- 4.0
1991ChevroletV1500 SuburbanRear2.5- 4.0
1990ChevroletV1500 SuburbanRear2.5- 4.0
1989ChevroletV1500 SuburbanRear2.5- 4.0
1987ChevroletV20Rear2.5- 4.0
1988ChevroletV20 SuburbanRear2.5- 4.0
1987ChevroletV20 SuburbanRear2.5- 4.0
1991ChevroletV2500 SuburbanRear2.5- 4.0
1990ChevroletV2500 SuburbanRear2.5- 4.0
1989ChevroletV2500 SuburbanRear2.5- 4.0
2000DodgeRam 1500RWDRear
1999DodgeRam 1500RWDRear
1998DodgeRam 1500RWDRear
1997DodgeRam 1500RWDRear
1996DodgeRam 1500RWDRear
1995DodgeRam 1500RWDRear
1994DodgeRam 1500RWDRear
2002FordExpedition4WDRear4
2001FordExpedition4WDRear4
2000FordExpedition4WDRear4
1999FordExpedition4WDRear4
1998FordExpedition4WDRear4
1997FordExpedition4WDRear4
1997FordF Super DutyFront0
1997FordF Super DutyFront0
1996FordF Super DutyFront0
1996FordF Super DutyFront0
1995FordF Super DutyFront0
1995FordF Super DutyFront0
1994FordF Super DutyFront0
1994FordF Super DutyFront0
1993FordF Super DutyFront
1969FordF-100Rear
1968FordF-100Rear
1967FordF-100Rear
1966FordF-100Rear
1996FordF-1504WDRear1.0- 4.0
1995FordF-1504WDRear1.0- 4.0
1994FordF-1504WDRear1.0- 4.0
1993FordF-1504WDRear1.0- 4.0
1992FordF-1504WDRear1.0- 4.0
1991FordF-1504WDRear1.0- 4.0
1990FordF-1504WDRear1.0- 4.0
1989FordF-1504WDRear1.0- 4.0
1988FordF-1504WDRear1.0- 4.0
1987FordF-1504WDRear1.0- 4.0
1986FordF-1504WDRear1.0- 4.0
1985FordF-1504WDRear1.0- 4.0
1984FordF-1504WDRear1.0- 4.0
1983FordF-1504WDRear1.0- 4.0
1982FordF-1504WDRear1.0- 4.0
1981FordF-1504WDRear1.0- 4.0
1980FordF-1504WDRear1.0- 4.0
1996FordF-2504WDRear
1995FordF-2504WDRear
1994FordF-2504WDRear
1993FordF-2504WDRear
1992FordF-2504WDRear
1991FordF-2504WDRear
1990FordF-2504WDRear
1989FordF-2504WDRear
1988FordF-2504WDRear
1987FordF-2504WDRear
1986FordF-2504WDRear
1985FordF-2504WDRear
1984FordF-2504WDRear
1983FordF-2504WDRear
1982FordF-2504WDRear
1981FordF-2504WDRear
1980FordF-2504WDRear
1996FordF-250RWDRear
1995FordF-250RWDRear
1994FordF-250RWDRear
1993FordF-250RWDRear
1992FordF-250RWDRear
1991FordF-250RWDRear
1990FordF-250RWDRear
1989FordF-250RWDRear
1988FordF-250RWDRear
1987FordF-250RWDRear
1997FordF-250 HD4WDRear0
1997FordF-3504WDRear
1996FordF-3504WDRear
1995FordF-3504WDRear
1994FordF-3504WDRear
1993FordF-3504WDRear
1992FordF-3504WDRear
1991FordF-3504WDRear
1990FordF-3504WDRear
1989FordF-3504WDRear
1988FordF-3504WDRear
1987FordF-3504WDRear
1986FordF-3504WDRear
1991GMCJimmy4WDRear2.5- 4.0
1990GMCJimmy4WDRear2.5- 4.0
1989GMCJimmy4WDRear2.5- 4.0
1988GMCJimmy4WDRear2.5- 4.0
1987GMCJimmy4WDRear2.5- 4.0
1986GMCJimmy4WDRear2.5- 4.0
1985GMCJimmy4WDRear2.5- 4.0
1984GMCJimmy4WDRear2.5- 4.0
1983GMCJimmy4WDRear2.5- 4.0
1982GMCJimmy4WDRear2.5- 4.0
1981GMCJimmy4WDRear2.5- 4.0
1980GMCJimmy4WDRear2.5- 4.0
1979GMCJimmy4WDRear2.5- 4.0
1978GMCJimmy4WDRear2.5- 4.0
1977GMCJimmy4WDRear2.5- 4.0
1976GMCJimmy4WDRear2.5- 4.0
1975GMCJimmy4WDRear2.5- 4.0
1974GMCJimmy4WDRear2.5- 4.0
1973GMCJimmy4WDRear2.5- 4.0
1972GMCJimmy4WDRear2.5- 4.0
1971GMCJimmy4WDRear2.5- 4.0
1970GMCJimmy4WDRear2.5- 4.0
1982GMCJimmyRWDRear1.5
1981GMCJimmyRWDRear1.5
1980GMCJimmyRWDRear1.5
1979GMCJimmyRWDRear1.5
1978GMCJimmyRWDRear1.5
1977GMCJimmyRWDRear1.5
1976GMCJimmyRWDRear1.5
1975GMCJimmyRWDRear1.5
1978GMCK15Rear2.5- 4.0
1977GMCK15Rear2.5- 4.0
1976GMCK15Rear2.5- 4.0
1975GMCK15Rear2.5- 4.0
1978GMCK15 SuburbanRear2.5- 4.0
1977GMCK15 SuburbanRear2.5- 4.0
1976GMCK15 SuburbanRear2.5- 4.0
1975GMCK15 SuburbanRear2.5- 4.0
1974GMCK15/K1500 PickupRear2.5- 4.0
1973GMCK15/K1500 PickupRear2.5- 4.0
1972GMCK15/K1500 PickupRear2.5- 4.0
1971GMCK15/K1500 PickupRear2.5- 4.0
1970GMCK15/K1500 PickupRear2.5- 4.0
1969GMCK15/K1500 PickupRear2.5- 4.0
1968GMCK15/K1500 PickupRear2.5- 4.0
1967GMCK15/K1500 PickupRear2.5- 4.0
1974GMCK15/K1500 SuburbanRear2.5- 4.0
1973GMCK15/K1500 SuburbanRear2.5- 4.0
1972GMCK15/K1500 SuburbanRear2.5- 4.0
1971GMCK15/K1500 SuburbanRear2.5- 4.0
1970GMCK15/K1500 SuburbanRear2.5- 4.0
1969GMCK15/K1500 SuburbanRear2.5- 4.0
1968GMCK15/K1500 SuburbanRear2.5- 4.0
1986GMCK1500Rear2.5- 4.0
1985GMCK1500Rear2.5- 4.0
1984GMCK1500Rear2.5- 4.0
1983GMCK1500Rear2.5- 4.0
1982GMCK1500Rear2.5- 4.0
1981GMCK1500Rear2.5- 4.0
1980GMCK1500Rear2.5- 4.0
1979GMCK1500Rear2.5- 4.0
1986GMCK1500 SuburbanRear2.5- 4.0
1985GMCK1500 SuburbanRear2.5- 4.0
1984GMCK1500 SuburbanRear2.5- 4.0
1983GMCK1500 SuburbanRear2.5- 4.0
1982GMCK1500 SuburbanRear2.5- 4.0
1981GMCK1500 SuburbanRear2.5- 4.0
1980GMCK1500 SuburbanRear2.5- 4.0
1979GMCK1500 SuburbanRear2.5- 4.0
1978GMCK25Rear2.5- 4.0
1977GMCK25Rear2.5- 4.0
1976GMCK25Rear2.5- 4.0
1975GMCK25Rear2.5- 4.0
1978GMCK25 SuburbanRear2.5- 4.0
1977GMCK25 SuburbanRear2.5- 4.0
1976GMCK25 SuburbanRear2.5- 4.0
1975GMCK25 SuburbanRear2.5- 4.0
1974GMCK25/K2500 PickupRear2.5- 4.0
1973GMCK25/K2500 PickupRear2.5- 4.0
1972GMCK25/K2500 PickupRear2.5- 4.0
1971GMCK25/K2500 PickupRear2.5- 4.0
1970GMCK25/K2500 PickupRear2.5- 4.0
1969GMCK25/K2500 PickupRear2.5- 4.0
1968GMCK25/K2500 PickupRear2.5- 4.0
1967GMCK25/K2500 PickupRear2.5- 4.0
1974GMCK25/K2500 SuburbanRear2.5- 4.0
1973GMCK25/K2500 SuburbanRear2.5- 4.0
1972GMCK25/K2500 SuburbanRear2.5- 4.0
1971GMCK25/K2500 SuburbanRear2.5- 4.0
1970GMCK25/K2500 SuburbanRear2.5- 4.0
1969GMCK25/K2500 SuburbanRear2.5- 4.0
1968GMCK25/K2500 SuburbanRear2.5- 4.0
1986GMCK2500Rear2.5- 4.0
1985GMCK2500Rear2.5- 4.0
1984GMCK2500Rear2.5- 4.0
1983GMCK2500Rear2.5- 4.0
1982GMCK2500Rear2.5- 4.0
1981GMCK2500Rear2.5- 4.0
1980GMCK2500Rear2.5- 4.0
1979GMCK2500Rear2.5- 4.0
1986GMCK2500 SuburbanRear2.5- 4.0
1985GMCK2500 SuburbanRear2.5- 4.0
1984GMCK2500 SuburbanRear2.5- 4.0
1983GMCK2500 SuburbanRear2.5- 4.0
1982GMCK2500 SuburbanRear2.5- 4.0
1981GMCK2500 SuburbanRear2.5- 4.0
1980GMCK2500 SuburbanRear2.5- 4.0
1979GMCK2500 SuburbanRear2.5- 4.0
1987GMCV1500Rear2.5- 4.0
1991GMCV1500 SuburbanRear2.5- 4.0
1990GMCV1500 SuburbanRear2.5- 4.0
1989GMCV1500 SuburbanRear2.5- 4.0
1988GMCV1500 SuburbanRear2.5- 4.0
1987GMCV1500 SuburbanRear2.5- 4.0
1987GMCV2500Rear2.5- 4.0
1991GMCV2500 SuburbanRear2.5- 4.0
1990GMCV2500 SuburbanRear2.5- 4.0
1989GMCV2500 SuburbanRear2.5- 4.0
1988GMCV2500 SuburbanRear2.5- 4.0
1987GMCV2500 SuburbanRear2.5- 4.0
2001MazdaB2500Rear0
2000MazdaB2500Rear0
1999MazdaB2500Rear0
2007MazdaB3000Rear0
2006MazdaB3000Rear0
2005MazdaB3000Rear0
2004MazdaB3000Rear0
2003MazdaB3000Rear0
2002MazdaB3000Rear0
2001MazdaB3000Rear0
2000MazdaB3000Rear0
1999MazdaB3000Rear0
1998MazdaB3000Rear0
2010MazdaB4000Rear0
2009MazdaB4000Rear0
2008MazdaB4000Rear0
2007MazdaB4000Rear0
2006MazdaB4000Rear0
2005MazdaB4000Rear0
2004MazdaB4000Rear0
2003MazdaB4000Rear0
2002MazdaB4000Rear0
2001MazdaB4000Rear0
2000MazdaB4000Rear0
1999MazdaB4000Rear0
1998MazdaB4000Rear0
1983ToyotaPickup4WDRear1.5- 4.0
1982ToyotaPickup4WDRear1.5- 4.0
1981ToyotaPickup4WDRear1.5- 4.0
1980ToyotaPickup4WDRear1.5- 4.0
1979ToyotaPickup4WDRear1.5- 4.0
Warranty

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LIMITED LIFETIME WARRANTY

Limited to qualifying Rancho® products only*

Tenneco warrants qualifying Rancho® products against defects in materials or workmanship (except finish) when used under normal operating conditions for as long as the products are installed on, and the original purchaser owns, the original vehicle on which they were installed.


LIMITED LIFETIME WARRANTY QUALIFYING PRODUCTS:

  • Rancho® quickLIFT™
  • Rancho® RS9000XL™ Shock Absorbers
  • Rancho® RS7000MT™ Monotube Shock Absorbers
  • Rancho® RS5000™ Shock Absorbers
  • Rancho® RS5000X™ Shock Absorbers
  • Rancho® Light Truck Suspension Components

1-YEAR LIMITED WARRANTY

Rancho® RockGear™ products carry a 1-Year Limited Warranty against defects in materials or workmanship (except finish).


90-DAY LIMITED WARRANTY

Rancho® RS9000XL™ extended length and coil-over shock absorbers carry a 90-Day Limited Warranty against defects in materials or workmanship (except finish).

*Tenneco's obligation under the Limited Lifetime Warranty, 1-Year Limited Warranty and 90-Day Limited Warranty is limited to replacement of the defective or worn-out product (except finish) with the same (or substantially comparable) product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. The warranties have no cash value and are valid only in North America and Canada. The warranties do not apply to products which have been modified, improperly applied or installed on vehicles used for commercial or racing purposes. Further, these warranties are limited to use on privately owned passenger cars or light trucks. The warranties do not apply to extended length shock absorbers or products not specifically listed for applied vehicle. The warranties do not apply to normal wear components, including, but not limited to, suspension bushings, tie rod ends, ball joints or spherical rod ends.

To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased or to a Tenneco dealer for verification and exchange under this warranty.

All other warranties not specifically set forth herein, express or implied, are hereby expressly disclaimed to the extent permissible by applicable law. The applicable warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Any implied warranties you may have under state law that may not be disclaimed are limited to the same duration as the applicable warranty set forth herein. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusion may not apply to you.

Tenneco will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

Shipping & Returns

Free shipping within the lower 48 United States

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FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

  • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
  • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

Shock Surplus ships to the following destinations, and more:

  • All of North America
  • All of Europe
  • United Arab Emirates
  • Australia
  • Most Asian countries

Contact us for a free direct quote to your location.

30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

  • Products must be new, unused, and in uninstalled condition for us to accept a return.
  • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
  • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

Exchanges

No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

Return Shipping Costs

We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

  • Misboxed Item - Shock Surplus Responsibility
  • Incorrect Item Sent - Shock Surplus Responsibility
  • Incorrect Item Ordered - Customer Responsibility
  • Order Error (Address, Vehicle Fitment) - Customer Responsibility
  • Changed Mind - Customer Responsibility
  • Damaged in Transit - Shock Surplus Responsibility

Start Your Return Process

Returns Under Customer's Responsibility

  • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
  • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

Returns Under Shock Surplus' Responsibility

  • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

Refunds

You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

International Orders

  • Orders are final, no returns
  • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
  • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
  • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.